10 July 2008

IFA Sector Starting to Close in on Online Opportunity

10 July 2008

The latest State of the IFA Nation report from Unbiased.co.uk reveals that in an ever expanding online word, the IFA market is starting to make better use of online opportunities.

The online opportunity

In recent years, the internet has grown in importance for consumers researching their financial advice options and with online access amongst UK households now topping 61%2, this trend is set to continue. This evolution in online space has had an inevitable impact on the IFA world, with 94% of the 575,000 enquirers requesting details of local member IFAs through Unbiased.co.uk’s ‘Find an IFA’ services each yearnow doing so online.

Of Unbiased.co.uk’s member IFAs, 96% offer their email address as a means of communication and over two thirds (67%) of member IFA firms now have a website – however only 38% (just over half those with a website) are promoting their website and e-mail address cost effectively on Unbiased.co.uk’s online searches.

Member IFA current E-offering

May-08

% of total

Email address

8375

96%

Web address

5815

67%

Online Marketing Package (OMP) subscribers

3320

38%

However, as the web has gradually become the most important source of new leads after personal referrals, member IFAs are increasingly recognising the importance of being ‘visible’ online to make sure consumers can find their details on the virtual high street. Over 3,320 member IFAs now subscribe to Unbiased.co.uk’s Online Marketing Package (OMP). The OMP offers an enhanced service which is applied to member IFAs’ entries on Unbiased.co.uk and the 62 online white label versions of the search running on high profile partner consumer websites, helping consumers to find member IFAs’ details more easily and quickly than with a standard listing.

IFAs score highly on qualifications / designations

With the Retail Distribution Review (RDR) highlighting the importance of qualifications and designations within the financial advice market, Unbiased.co.uk’s statistics show that member IFAs are in a good position to meet this challenge.

The 17,290 Registered Individual (RI) member IFAs on Unbiased.co.uk’s database now hold between them over 23,500 qualifications / designations incremental to current benchmark Certificate in Financial Planning Of these, over 14,000 are equivalent to holding a component of a degree (broadly Qualifications and Curriculum Authority level 4/5). Put another way, 57% of the member IFA branch addresses on Unbiased.co.uk’s database now record at least one FSA registered individual holding at least one qualification / designation incremental to current benchmark associated with that branch address.

Qualifications / designations held by member IFAs incremental to current benchmark Cert FP (FPC 1/2/3)

May-08

% of total

General qualifications (competence assessed in more than one product area)

5365

31%

Mortgage qualifications

4902

28%

Tax qualifications

2233

13%

Pension qualifications

5442

31%

Long Term Care qualifications

982

6%

Saving and Investment qualifications

3036

18%

Equity Release

1163

7%

Corporate qualifications

466

3%

Total IFAP branch addresses

8,698

100%

Total IFAP Registered Individuals

17290

100%

Areas of specialism

Consumer demand for specialist advice remains high and the areas of specialism amongst member IFAs clearly reflect that trend. Investment and savings is still the most common area of specialism, currently held by 97% of Unbiased.co.uk’s member IFAs, followed by personal retirement planning (94%) and personal protection (87%).

Top 9 product areas listed by member IFAs on Unbiased.co.uk

May-08

% of total

Investment & Savings

8400

97%

Personal Retirement Planning

8184

94%

Personal Protection

7525

87%

ISAs / Unit Trusts

6938

80%

Mortgages

5481

63%

Group Pensions / Stakeholder

4231

49%

Taxation Planning

4328

50%

Personal Stakeholder Pensions

3427

39%

Offshore

2428

28%

Men versus women

While the IFA market remains a traditionally male dominated market, 13% of Unbiased.co.uk’s member IFA firms now employ a male as well as a female IFA. And a further 5% now run their firm entirely with female IFAs.

Gender of member IFA available

May-08

% of total

Male IFA Only

7130

82%

Female IFA Only

416

5%

Both Male & Female

1152

13%

David Elms, Chief Executive of Unbiased.co.uk comments, “Independent financial advice will continue to be in the spotlight for the remainder of 2008 and the Retail Distribution Review may bring some important changes for the market. However, a look at the state of the current IFA nation shows that the market is in good shape to face the challenges yet to come.

“It is encouraging to see that IFAs are embracing the online world, but there is still much more they can do. There are still one in three IFA firms that are currently without a website and we know that consumers are increasingly using the web to research their financial advice options. And a significant proportion of those IFAs with a website have yet to promote it cost effectively. The challenge for the IFA market over the next years is to further close the technology gap and utilise the online opportunities that are currently in the market.”

Consumers can obtain details of local IFAs by visiting www.unbiased.co.uk. To find an IFA who best matches their needs, consumers can tailor their search by selecting from a host of criteria including product specialisms, IFAs with additional qualifications, certain payment options, or they can state a preference to see a male or female IFA.

-ends-

1 All data is based on Unbiased.co.uk’s member database

2 ONS data, August 2007

State of the IFA Nation

Member IFA current E-offering

May-08

% of total

Email address

8375

96%

Web address

5815

67%

Online Marketing Package (OMP) subscribers

3320

38%

Top 9 product areas listed by member IFAs on Unbiased.co.uk

May-08

% of total

Investment & Savings

8400

97%

Personal Retirement Planning

8184

94%

Personal Protection

7525

87%

ISAs / Unit Trusts

6938

80%

Mortgages

5481

63%

Group Pensions / Stakeholder

4231

49%

Taxation Planning

4328

50%

Personal Stakeholder Pensions

3427

39%

Offshore

2428

28%

Gender of member IFA available

May-08

% of total

Male IFA Only

7130

82%

Female IFA Only

416

5%

Both Male & Female

1152

13%

Total Unbiased.co.uk branch addresses

8698

100%

Qualifications / designations held by member IFAs incremental to current benchmark Cert FP (FPC 1/2/3)

May-08

% of total

General qualifications

5365

31%

Mortgage qualifications

4902

28%

Tax qualifications

2233

13%

Pension qualifications

5442

31%

Long Term Care qualifications

982

6%

Saving and Investment qualifications

3036

18%

Equity Release

1163

7%

Corporate qualifications

466

3%

Total Unbiased.co.uk Registered Individuals

17290

100%

For further information please contact:

David Elms

Anna Schirmer/ Anna Moulds

Chief Executive

Lansons Communications

Unbiased.co.uk

020 7294 3682

020 7833 3131

For expert comment or case studies from over 200 media-friendly IFAs, journalists should call Unbiased.co.uk’s Media Services hotline on

020 7294 3682 or search online at www.unbiased.co.uk/bluebook

1. Unbiased.co.uk

Unbiased.co.uk (IFA Promotion) is a not for profit organisation which promotes the benefits of Independent Financial Advice to UK consumers. Over the past 12 months, over 575,000 consumers have used Unbiased.co.uk’s confidential ‘Find an IFA search’ to find local member IFAs - 94% of these enquiries are now dealt with online.

Unbiased.co.uk, which is in its 19th year, creates over 6,000 pieces of positive coverage in the consumer media each year, highlighting the importance of seeking independent financial advice across online, broadcast and print media. This positive media generation influences consumers’ behaviour and increases their awareness of the benefits of seeing an IFA.

Unbiased.co.uk is now positioned as the online gateway between consumers researching their financial advice options and member IFAs. Over 60 white label versions of Unbiased.co.uk’s ‘Find an IFA’ service are now running on partner websites including those of media and portal money channels, product provider sponsors and other industry bodies.

When searching for a ‘Find an IFA’ on UK Google, around 80% of the returned links over the first five pages of search results now display either Unbiased.co.uk directly or a white label version of Unbiased.co.uk’s ‘Find an IFA’ service running on a partner website. To support this activity Unbiased.co.uk now regularly provides white label versions of its consumer guides, tools, microsites and podcasts to partner personal finance websites.

2. Unbiased.co.uk’s product provider sponsors

Abbey for Intermediaries

Lincoln Financial Group

Aberdeen Asset Management

Lutine Assurance Services

AEGON Scottish Equitable Plc

MetLife

Alliance Trust

National Savings & Investments

AXA Life

New Star Investment Funds

Bright Grey

Norwich Union Life

BPP

Prudential

Canada Life Ltd

Scottish Life

Cardif Pinnacle

Scottish Life International

The Children’s Mutual

Scottish Widows Plc

Clerical Medical Investment

Skandia UK Group

Defaqto

Standard Life Assurance Company

Friends Provident

Tomorrow

The Hartford

Unum

Invesco Perpetual

Zurich Intermediary Group

Legal & General

Registered Office: IFA Promotion Ltd, 90 St. Vincent Street, Glasgow G2 5UB. Registered in Scotland: No. 114606

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