How good is your customer service?

Top 100 companies revealed

25 Sep 2015

How good is your customer service?

No matter how fast technology moves on, customer service will always be king. This week KPMG Nunwood published the top 100 companies for customer service. In an upset, First Direct was knocked off the number one spot, but they remain in the top 10 along with American Express.

Take a look at the list here. Could you learn from any of these?

 

 Being a family adviser

Referral is one of the best ways to get new clients - but what if you were referred a family member?   New model adviser explores the concept in their new video 'How to advise families'. Would you do anything differently? 

Check out the video here. 

 

 

Ways to improve your profile

Keeping with the theme of customer service, here are three quick tips to improve your profile:

1. List all your advice areas 

2. Add in qualifications and testimonials

3. Make sure you have a profile picture* 

Update yours today

Sponsored Placement

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Find out more at on the Lockton website

 

*only available for enhanced subscribers, speak to customer services team at [email protected] to learn more. 

 

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