Stacey Arcus - Quilter Financial Advisers

Restricted - Whole of Market  Riverside House, Newcastle Upon Tyne, NE15 8NY
First meeting at adviser's own cost
'Top Rated Adviser 2021' as featured in The Times. Holistic financial adviser of over 20 years providing advice on all areas of financial planning with a focus on Final Salary pension transfers.
We can advise you on
Annuity purchase
Defined benefit
Pension consolidation
Pension drawdown
Pensions & divorce
Pensions & retirement planning
Pensions review
Pensions transfer
Wealth management
Ethical investments
ISA / Unit Trusts / OEICs
Investing for income
Investment trusts
Socially responsible investments
Unit trusts
Lump sum
Critical illness
Income protection insurance
Life insurance
Estate planning
Group Protection/Life Insurance
Group critical illness
Group income protection
Group life insurance
Long term care
Response rating
FCA authorised
Last authorised 13th September 2021
Meet our advisers
Miss Stacey Arcus
Financial Planning & Pension Transfer Consultant

This examination assesses the candidate to develop in depth financial planning skills related to personal and corporate pensions.

To achieve DipPFS individuals must achieve 140 credits. At least 80 credits must be at Diploma or AFPC level.

This examination assessed the knowledge and understanding of economic factors that affect risk from different investments, product features and regulatory framework of retail investments, taxation liabilities and portfolio planning.

At the end of this unit, candidates should be able to demonstrate an understanding of the: process of decumulating pension funds and the main issues for clients and advisers; main choices facing members of pensions schemes during decumulation; features, risks and tax treatment of the secured pension option; features, risks and tax treatment of the unsecured pension option; features, risks and tax treatment of phased retirement; features, risks and tax treatment of the alternatively secured pension option.

This qualification assesses a knowledge and understanding of the UK regulation environment in the financial services industry, mortgage products, repayment options and the giving of mortgage advice.

At the end of this unit, candidates should be able to demonstrate an understanding of the: main tax and legal frameworks that govern the accumulation phase of building up retirement benefits under registered pension schemes; features of defined contribution and defined benefit pensions; choices faced by early leavers and use of transfer value analysis; State retirement benefits available, including the risks and suitability of contracting out of the State Second Pension.

This qualification assesses a knowledge and understanding of the UK regulation environment in the financial services industry, long term care insurance products and the giving of long term care insurance advice.

At the end of this unit, candidates should be able to demonstrate an understanding of: how the economic environment and individual company performance affects investment performance and investment decision making; how risk is measured and managed; the main principles governing how to construct an investment portfolio; the range of investment management services, how their performance is evaluated and their regulatory environment.

At the end of this unit candidates should be able to analyse and apply financial information and portfolio management skills

This exam accesses understanding of the financial services and their regulation.

This exam accesses understanding of protection, savings and investment products.

This exam accesses understanding of identifying and satisfying client needs.

What our clients say
Stacey helped me transfer my DB pension to an annuity. She was excellent from start to finish. Stacey I cannot thank you enough for all your help, support and advice, excellent communication and such a pleasure to deal with.
Rob, Salisbury
I had a deferred BT pensioner (defined benefit scheme) Stacey carried out the due diligence and wrote the case that allowed by BT pension to be transferred to Canada Life's fixed term annuity. She liaised with BT and Canada Life to allow for the transition even though obstacles were encountered with BT. I have now received my lump sum with my guaranteed income starting soon - from a customer point of view process was brilliant!
Halil, London
I required a competent advisor to deal with the transfer of a defined benefits pension and Stacey discussed the feasibility and potential options around transferring out of a DB scheme. A very balanced view of risk was presented and the most satisfactory option was agreed. Communication was excellent throughout. I fully understood the details and anything I was unsure of was clearly explained. Everything done in a timely manner and Stacey's experience in this area was clear.
James, Northumberland
Having previously been given IFA advice through my workplace, which felt generic, after liaising with Stacey the advice felt more personal and it was clear that she had listened to and acknowledged our future aspirations for our future financial requirements. Stacey engaged with us from the initial consultation, kept us constantly informed, and guided us throughout the whole process - we always felt confident that are needs were being fully considered. I think considering the challenging working conditions that many of us are finding at the moment, the entire process worked really well. Stacey was focused and chased any outstanding queries until she gained a satisfactory response - it made such a difference to be listened to and will make such a difference to our retirement plan
Paul, Isle of Wight
I had a company pension that I wanted to transfer and, Stacey listened to me from the start. I did not have the detailed knowledge of a pension transfer and was badly let down by another provider. Stacey was recommended to me and she held my hand and explained the process from beginning to end. I have seen the outcome I wanted and I will be using Stacey going forward to help me with my financial investment - I wish I had used Stacey at the beginning instead of another provider who was not honest with me. Stacey is very caring and professional and has explained the process and details in simple terms. She takes the time to explain everything in a manner I can understand! I know going forward she will continue with this service and I am looking forward to continue working with her.
Clare, Solihull
Stacey is a breath of fresh air to deal with. She is ethical and courteous and is very responsive to my queries or requests and provides data and information quickly without any need to follow up. She provides meticulous research and advice to suit my requirements, and I know that she puts my goals and needs above all else which has built a foundation of trust between us.
Ray, Spain
Stacey has been looking after my pension investment over the last few years. As one who is naturally suspicious of Financial advisers I have found Stacey to be extremely professional, friendly and indeed patient. Setting aside all these attributes she has steered my pension to acceptable levels of growth and has done it with style. You really do get the feeling she is working hard to look after your interests. I would have no hesitation recommending Stacey on the basis of the service she has given me.
David, Dublin
I decided to transfer my DB pension from my company where I worked for 30 years. Stacey was amazing from the initial introduction ,her expert opinion, friendly kind caring nature and her overall knowledge. Stacey took all the stress and strain off me and completed and guided me through all - her overall knowledge and the way she handled the transfer was amazing. Stacey thank you so much for everything you have done in making the transfer of my pension simple easy to understand and stress free
Rita, Birmingham
I wanted to move my pensions and Stacey guided me through the process and options and what type of investor I was. The process was easy to follow and provided a report which allowed me to make the necessary comparisons and decision. As I am far from retirement age I am not looking to the short term however the fund has been growing very well so far.
Steve, Dundee
I was looking to transfer my pension from a company scheme and Stacey gave me advice and then facilitated the transfer of the pension. She could not have done it any better, and it all went as planned with regular updates from Stacey throughout.
Derek, Aberdeen
On leaving my previous employment I was looking at opportunities re my final salary pension and the alternative options available. Stacey gave me excellent up front advice and went out her way to come and meet me. She explained everything in simple terms and I was more than comfortable in my decision to transfer my pension to an alternative
Michael, Singapore
I was looking for a regular savings investment for my son. Stacey explained everything very well and helped me understand the investment options and likely returns. I am very happy with advice and outcome and, Stacey was brilliant throughout the whole process.
Kirsty, Hebburn
I needed a review on my personal pension benefits. Stacey made all the enquiries on my behalf and advised me on the options available. She found a large pension pot I did not know about! I couldn't be happier with the final outcome - without Stacey's help it would not have been possible.
Gordon, Sunderland
Stacy gave me information and advice on the various annuity options available to me and how each option worked in assisting with my future plans. I believe that the guidance and information I received from Stacey has given my the best outcome I required.
Les, Tyne & Wear
Stacey gave great advice and personal service and gave clear instructions of how the fund is going and I trust her implicitly. My pension is in its infancy but I’m happy with the running of it so far. She is very professional and attentive to customer needs. I would highly recommend Stacey
Andy, Leeds
Excellent service, quick responsive and professional.
Ian, Kent
I needed an advisor to release a pension I had. It had to be done by a specialist. It was tight with deadlines and numerous advisors had already told me it couldn't be done. Stacey made it happen with a few days to spare but she did have to work hard to do it. From day one she put her all into it to make it happen on time. Thanks for the help.
Paul, Newcastle
Stacey was always there when I needed her support. She took away all the stress from what was a complicated process and made it run very smoothly. In all honesty I cannot fault anything that Stacey did
Elaine, Cranbrook
Stacey reviewed our specific circumstances and using her knowledge and qualifications offered a solution which enabled the transfer from a final salary scheme to a drawdown pension. Stacey, is an experienced financial advisor with excellent communication skills that provides clear and concise advice that achieves results. Thank you for all your help and advice to date. Everything went smoothly.
Andrew, Suffolk
Stacey is accredited to assist investors with pension transfers. This is a very complex area with heavy regulatory requirements that need to be adhered to. As one would expect, there were numerous questions that arose during the process from myself that were all fully explained in relatively simple terms by Stacey allowing me to make informed decisions. Stacey was very balanced in her views and her communication level and frequency was excellent.
John, Essex
As I approach retirement I wanted to ensure that my pension funds are invested appropriately and that the income generated could be tailored to my needs. Stacey has a straightforward approach that made it easy for me to understand my options and her guidance has given me confidence that I have made the right decisions.
Deborah, Morpeth
About us

Quilter Financial Advisers is a UK advisory business devoted to helping individuals with their financial planning. We pride ourselves on service and aim to be recognised as one of the very best advisory businesses in the industry.

We believe in face-to-face service and have a large team of Advisers spread across the UK.

We are part of the Quilter Financial Planning network who are wholly owned by Quilter plc, a leading provider of financial advice, investments, and wealth management both in the UK and internationally. They manage £118.7 billion of investments on behalf of over 900,000 customers (as at 30 September 2019).

Our services

Stacey has been in the financial services industry since 2001 (in the UK and internationally) in a variety of roles and possesses a high-level knowledge of products, tax, regulation and investment strategies and takes pride in providing a high-quality, client-driven service.

Stacey also holds the relevant qualifications and licence to allow her to give advice on transfers from final salary/defined benefit pension schemes.

Areas of expertise:

Final Salary Pension transfers
Retirement planning
Lump Sum Investments
Tax and Trust Planning
Life/Health/Business Protection
Pensions in Divorce

Please note, I am unable to assist anyone below the age of 55 for a final salary/DB pension transfer.

Transferring out of a Final Salary scheme is unlikely to be in the best interests of most people.

Trusts are not regulated by the Financial Conduct Authority.

Tax treatment varies according to individual circumstances and is subject to change.

Where to find us
Head office address: Riverside House, Goldcrest Way, Newcastle Upon Tyne, NE15 8NY
Service coverage
Preferred clients
Minimum wealth (income/assets)
Minimum pension value
Minimum mortgage value
Advice methods
  • phoneButton
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    Online (Live chat, video, email)
  • icons
    Face to face

The value of investments and pensions and the income they produce can fall as well as rise. You may get back less than you invested.

Response rating
FCA authorised
Last authorised 13th September 2021

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