Lloyds Independent Financial Services

I have been using Lloyds Independent Financial Services for years and cannot recommend them highly enough. Mark always goes the extra mile to make sure that the products/advice is the best out there. Mark really knows his stuff and takes away all of the hassle.

Mark is fantastic. He is incredibly thorough, knowledgeable, responsive and always with a positive attitude. He was very patient throughout our house buying process (we are first time UK buyers). He understood our financial needs, provided us with clear options to choose from, including solicitor recommendation and insurance options. He proactively kept us informed as well as found the best deal for us right up to the very point of exchanging. We couldn't have gotten through this process without Mark and will be recommending him/Lloyds IFS and using him in the future. 5 Stars!!

Mark was fantastic. He understood our needs, provided us with clear options to choose from and helped us to work through the best product to suit our specific situation. He was fast to respond and kept us updated with progress as we went along, so we always felt informed. All in all, we were very happy with the service and will be both recommending and using Lloyds IFS in the future.

Mark was recommended to me by a friend (in fact, by four friends who had each used and been delighted with his services). Before then I had always done my own research when choosing my mortgage and two subsequent remortgages. However, I am very glad I chose to turn to the professionals for my third re-mortgage for lots of reasons. Mark was very informative, setting the options out very clearly and using intelligible language. He advised what he thought was best for me in my situation and the current economic climate. He answered all of my questions promptly and patiently, and always with kindness (no question was too daft, or too much trouble!). He corrected some misconceptions I had about 5-yr mortgages. Even when I thought ‘his bit was done’, he kept in touch, for example, to check whether I needed any help completing the online information for the solicitor and to check that I had received various correspondence/confirmations from the mortgage provider. Overall, I found Mark to be efficient, informative, knowledgeable, patient, helpful and friendly, and I will definitely use his services again in the future. I only wish I had known of him for my previous re-mortgages as I think I could have saved some money sooner!