My Finance Friend

Mortgage broker (whole of market) Office 54, Derby West Business Park, Ashbourne Road, Derby, Derbyshire, DE22 4NB
First meeting at adviser's own cost
Response rating
9.0 /10
FCA verified
14th October 2019
Simple friendly advice in plain English. We have 27 years experience and pride ourselves on honesty and professionalism.
We can advise you on
  • Bad credit
  • Building your home
  • Buy to let
  • Buying first home
  • Flexible mortgages
  • High loan to value
  • Next home / Remortgaging
  • Right to buy
  • Self-employed mortgages
Meet our advisers
Mark Laban
Managing Director / Broker
What our clients say
What were the circumstances that caused you to look for a financial adviser? First time buyers in need of a mortgage. How did Mark Laban help you? Mark guided us through the process of buying our first home. We were supported at every step, he was amazing throughout and felt he was always a phone call away if we needed some advice. Have you seen the outcome you were hoping for? Mark has over delivered for us we are exceptionally happy in our new home.
Samantha, Derby
What were the circumstances that caused you to look for a financial adviser? Existing customer and great service and advise on last two occasions. How did Mark Laban help you? Arranged consolidation of First Mortgage and Further Advance. Have you seen the outcome you were hoping for? Yes, we have completed. What could they have done better? As someone in the Financial Services, found it uncomplicated and quick.
Chris, Harrogate
What were the circumstances that caused you to look for a financial adviser? I was looking to change my Mortgage How did Mark Laban help you? Mark did a great job of listening to my needs and wants then advising me on the best and most suitable product. He gave me choices and did not rush a decision. Have you seen the outcome you were hoping for? Absolutely I have seen the outcome I was looking for.. I have and continue to recommend Mark to friends family and colleagues
Hayley, Derby
What were the circumstances that caused you to look for a financial adviser? We were looking to renew our mortgage How did Mark Laban help you? Mark advised us our options, put context on what different decisions might mean, responded quickly to our questions and found us a deal that worked for our circumstances. Have you seen the outcome you were hoping for? Yes What could they have done better? I honestly think Mark went out of his way to help us. The only helpful feedback I could give him is to make sure he’s getting his work/life balance right!
Helen, Derby
What were the circumstances that caused you to look for a financial adviser? Remortgage and realise capital from our house. How did Mark Laban help you? He made it happen! Have you seen the outcome you were hoping for? Most definitely What could they have done better? nothing mark was great, kept up update along the whole process.
Lucy, Derby
What were the circumstances that caused you to look for a financial adviser? Remortgage How did Mark Laban help you? Efficient clear and brilliant support throughout Have you seen the outcome you were hoping for? Yes What could they have done better? Nothing superb service
Graham, Derby
What were the circumstances that caused you to look for a financial adviser? I was 69 and at my age you are very limited as to the kind of mortgage you can have. How did Mark Laban help you? Mark looked at my financial situation and that of my daughters and gave advice and help to both of us on how we could secure a mortgage to buy a house. Have you seen the outcome you were hoping for? Yes my daughter has bought and is now living in her house. What could they have done better? Nothing, he was always there for me if I didn’t understand the mortgage requirements and made himself available within short notice of making contact with him.
Richard, Derby
What were the circumstances that caused you to look for a financial adviser? Advice to help me select the best deals for my circumstances. How did Mark Laban help you? This was the second time I have used Mark, first for my first ever mortgage and secondly for my remortgage. Both times Mark was beyond helpful and helped me select the best possible deal available to me, I hope to continue working with Mark for many years to come! Have you seen the outcome you were hoping for? Yes, the remortgage went smoothly with no issues at all and without to stress or worry about throughout the entire process. What could they have done better? Nothing that I can think of.
Josh, Norfolk
What were the circumstances that caused you to look for a financial adviser? Renew my mortgage How did Mark Laban help you? Looked at the best deals on the market and came back to me with the best options Have you seen the outcome you were hoping for? Yes, definitely. i was able to reduce my monthly mortgage cost. What could they have done better? Honestly can not think of anything.
Robert, Northampton
What were the circumstances that caused you to look for a financial adviser? Remortgaging to repay builders loan How did Mark Laban help you? To find the best deal available to suit my circumstances Have you seen the outcome you were hoping for? Yes What could they have done better? Could not have done anything more than what was required in this case
Jenni, Derby
What were the circumstances that caused you to look for a financial adviser? making sure I had the right cover for life insurance and also re mortgage. How did Mark Laban help you? Mark was fantastic on working with me through what my options were and kept me up to date at all times. He took on making sure everything was a slick process Have you seen the outcome you were hoping for? yes and more than happy with the help and advice Mark gave me What could they have done better? there is nothing he could have done better. Timeframes were always kept to and he always exceeded expectations.
Lorna, Derby
What were the circumstances that caused you to look for a financial adviser? I am the first time buyer and I needed advise with regards to getting a mortgage. How did Mark Laban help you? Mark listened to my needs, he was aware of my budget and he showed and explained to me only the options suitable for my circumstances. Mark answered all my questions and he was very professional yet friendly throughout the whole process. Have you seen the outcome you were hoping for? My expectations were exceeded as it turned out I didn't need deposit for my property. What could they have done better? Absolutely nothing. Mark appears very presentable, knowledgeable and confident in what he is doing. Also he listens to what you want and gets exactly what you need.
Joanna, Derby
What were the circumstances that caused you to look for a financial adviser? Moving house and going through a divorce and change of job. How did Mark Laban help you? Mark advised myself on a number of solutions whilst going through a house sell and purchase also a divorce and new job. All happening at the same time Marks knowledge on all aspects was truly valuable and much needed in a time of uncertainty for myself and my children. Have you seen the outcome you were hoping for? Certainly did and Marks customer service was outstanding. What could they have done better? 100% commitment and dedication not much more one could ask for.
John, Derby
What were the circumstances that caused you to look for a financial adviser? Arranging a Mortgage How did Mark Laban help you? Great advice and sourcing the best mortgage to suit my requirements Have you seen the outcome you were hoping for? Yes
Elizabeth, Derby
What were the circumstances that caused you to look for a financial adviser? Looking to re-mortgage How did Mark Laban help you? He remortgaged our existing mortgage and credit cards, giving us disposable income on a monthly basis. He sorted out life insurance and income protection. Have you seen the outcome you were hoping for? Yes, the outcome is far better than we could have hoped for. What could they have done better? Nothing at all. Mark took us through all the parts of the complicated remortgage every step of the way.
Joanne, Derby
What were the circumstances that caused you to look for a financial adviser? I needed an instant Mortgage product transfer. How did Mark Laban help you? Mark got me a deal within 2 days for a mortgage product transfer. Brilliant and affable Adviser. Have you seen the outcome you were hoping for? Yes I did What could they have done better? It was a smooth and swift process. Mark is a professional and knows his areas of business.
Tilimbe, Tipton
What were the circumstances that caused you to look for a financial adviser? My fixed term deal was coming to an end and I was due for a review of my insurances How did Mark Laban help you? Mark has been amazing, talking me through the options, guiding but never telling. He helped me get a new mortgage and review my insurances to get different and more suitable deals. Have you seen the outcome you were hoping for? Absolutely! What could they have done better? Mark honestly couldn't have been more helpful or more on it!
Suzanne, Derby
What were the circumstances that caused you to look for a financial adviser? Buying my first house with my partner How did Mark Laban help you? In every way imaginable. Marks Advice was impartial and invaluable. He made himself accessible to us and any time and accommodated our questions with clear and measured advice. Have you seen the outcome you were hoping for? Yes, everything went through. What could they have done better? Mark was the best part of our stressful house buying process. I genuinely can't identify a single thing I would ask him to improve.
Jack, Derby
What were the circumstances that caused you to look for a financial adviser? We wanted to remortgage How did Mark Laban help you? He assessed our requirements and made several recommendations to suit our needs. Mark was very patient as we tried to find the best options to suit our circumstances and provided sound advice as we weighed up those options. Mark also progress managed the application to ensure everything tased on track and was completed in a timely manner. Have you seen the outcome you were hoping for? Yes definitely, we have now completed our remortgage at a really great rate. What could they have done better? Honestly, I can't think of anything. Mark was really easy to work with and was happy to do Skype meetings to fit around us. A really great service and outcome for us
Michelle, Melbourne
What were the circumstances that caused you to look for a financial adviser? We were buying a new property and needed advice on a Mortgage and also Life Insurance How did Mark Laban help you? Mark advised on both the best mortgage and life insurance for us. He took away all the stress of trying to arrange them ourselves as he arranged everything. Have you seen the outcome you were hoping for? Yes, we were very happy with the outcome. What could they have done better? Honestly nothing, I think people are sometimes dubious about using financial advisors. Mark made the whole experience very comfortable.
Steven, Derby
What were the circumstances that caused you to look for a financial adviser? I was looking at home improvements How did Mark Laban help you? Guided me through the process Have you seen the outcome you were hoping for? Yes What could they have done better? Nothing I can think of, Mark was always readily available and always called/replied back when I left a message promptly
Santok, Derby
What were the circumstances that caused you to look for a financial adviser? I was looking for a buy to let mortgage. How did Mark Laban help you? He was able to search the market and find deals that I could not find alone. Have you seen the outcome you were hoping for? Yes What could they have done better? Nothing. He was excellent.
Rebecca, Derby
What were the circumstances that caused you to look for a financial adviser? My previous mortgage adviser retired and I was recommended to go to Mark How did Mark Laban help you? Mark explained the whole process and guided me through every stage. His knowledge of the products helped me secure a better mortgage, resulting in a big saving on the monthly payments and a 5 year fixed term. Have you seen the outcome you were hoping for? Yes, I now have a new mortgage thanks to Mark What could they have done better? I really could not fault Mark in anyway. It was a pleasure dealing with him
Paul, Northampton
What were the circumstances that caused you to look for a financial adviser? Remortgage How did Mark Laban help you? Mark found the best deal on the market for me Have you seen the outcome you were hoping for? Yes What could they have done better? N/A
Anthony, Ripley
What were the circumstances that caused you to look for a financial adviser? Looking to re-mortgage How did Mark Laban help you? He remortgaged our existing mortgage and credit cards, giving us disposable income on a monthly basis. He sorted out life insurance and income protection. Have you seen the outcome you were hoping for? Yes, the outcome is far better than we could have hoped for. What could they have done better? Nothing at all. Mark took us through all the parts of the complicated remortgage every step of the way.
Joanne, Derby
What were the circumstances that caused you to look for a financial adviser? Needed a loan How did Mark Laban help you? He sorted it out within a week Have you seen the outcome you were hoping for? Yes What could they have done better? Nothing top man
Angie, Ilkeston
What were the circumstances that caused you to look for a financial adviser? House Move How did Mark Laban help you? Mark was able to gain an understanding of our circumstances, and was able to place a mortgage for us which ran into retirement. His service and speed of delivery was outstanding. Mark has a detailed knowledge of mortgage products and how they are able to suit clients circumstances. Have you seen the outcome you were hoping for? The product chosen met our needs perfectly. What could they have done better? Nothing.
Stephen, Derby
What were the circumstances that caused you to look for a financial adviser? Personal How did Mark Laban help you? All areas finding the best for me Have you seen the outcome you were hoping for? Absolutely What could they have done better? Nothing
Katrina, Ripley
What were the circumstances that caused you to look for a financial adviser? Buy to let mortgages up for renewal. How did Mark Laban help you? Identified the best fix rate buy to let mortgages & different terms available. Have you seen the outcome you were hoping for? Absolutely. Have buy to let mortgages on a fix rate for 5 years. Thank you to Mark :-) What could they have done better? Mark has been & is being, extremely helpful & efficient all the time. So there wasn't anything else Mark could have done better. Mark provides an outstanding & understanding service with continuous support & guidance. Mark is a genuine, trustworthy, respectful man that I know whenever I need his help & support he'll be there. Thank you Mark for being you :-)
N, Louhborough
What were the circumstances that caused you to look for a financial adviser? Needed a Morgtage and life insurance How did Mark Laban help you? Advice us what Morgtages deals was available to us and Fought us the right Morgtage Have you seen the outcome you were hoping for? Yes 100 percent
Delroy, Derby
What were the circumstances that caused you to look for a financial adviser? To help find a mortgage with ccj How did Mark Laban help you? He was there the whole step of the way. He kept us up to date throughout the whole process, he literally worked 24/7 to help get us a mortgage. He wasn’t patient, knowledgable and was always there when I needed even the silliest of questions answering. Amazing service! Have you seen the outcome you were hoping for? We never thought in a million years that we would be able to get a mortgage, and as I write this we have just exchanged contracts. This never would have been possible without mark! What could they have done better? I honestly can’t think of anything
Debra, Derby
What were the circumstances that caused you to look for a financial adviser? Remortgage of Propert Buy To Let Property How did Mark Laban help you? Sources Mortgages Dealt with Developers and solicitors Some issues with the flat and lenders seeking a number of assurances Some lenders unwilling to help. Mark sourced a very competitive mortgage Have you seen the outcome you were hoping for? Absoulutely What could they have done better? Nothing First class service Knowledge of who to approach and how to source the mortgage was first class Dealt with all the obstacles with patience and good sense of humour
Daanish, Leeds
Bought new home. How did Mark Laban help you? Mark provided clear and accurate advice about the best products available for me and very sound financial advice. Have you seen the outcome you were hoping for? Yes. Marks service exceeded my expectations and therefore has become a trusted advisor. I have since recommended Mark to several contacts. I will now not use anyone else. What could they have done better? Nothing. He was exceptional.
Kellie, Derby
What were the circumstances that caused you to look for a financial adviser? I needed to remortgage as my current deal had finished. How did Mark Laban help you? Mark sourced a suitable deal and the whole exercise was completed quickly and painlessly. Have you seen the outcome you were hoping for? Yes. What could they have done better? In this instance I don't think that there is any more that Mark could have done.
Jason, Northampton
What were the circumstances that caused you to look for a financial adviser? Needed to remortgage How did Mark Laban help you? Found me a better deal. Worked tirelessly to find me a better deal! Have you seen the outcome you were hoping for? Yes What could they have done better? Nothing he was brilliant. Very approachable only a phonecall away for any queries. Bent over backwards to help me working weekends and evenings.
Bali, Derby
What were the circumstances that caused you to look for a financial adviser? Needing advice in order to buy my first home. How did Mark Laban help you? Mark was extremely helpful throughout my house purchase. He was extremely knowledgeable and always took the time to explain things clearly. He went out of his way and went above and beyond to support me throughout the process of buying the house. I would highly recommend Mark for anyone that needs support and advice whilst buying their house! Have you seen the outcome you were hoping for? Definitely! Mark would make sure to explain every possible outcome to ensure that I made well informed decisions that were best for myself. What could they have done better? Nothing at all! I couldn't have asked Mark to do anymore. He went above and beyond to ensure everything ran smoothly and quickly.
Amanda, Milford
What were the circumstances that caused you to look for a financial adviser? I was looking at home improvements How did Mark Laban help you? Guided me through the process Have you seen the outcome you were hoping for? Yes What could they have done better? Nothing I can think of, Mark was always readily available and always called/replied back when I left a message promptly
Santok, Northampton
What were the circumstances that caused you to look for a financial adviser? I recently inherited a portion of a property and was looking for funds to purchase the remainder on the share I required advice regarding buy to let mortgages How did Mark Laban help you? Mark was instantly helpful and obviously had a wealth of knowledge in this area. He laid out the various options and helped me throughout the entire process Have you seen the outcome you were hoping for? As a result of marks help and advice, he was able to secure me a better mortgage than I would have found d on my own.the process was very smooth from start to finish. What could they have done better? I think Mark went above and beyond, answering my endless questions. I can't think of anything I could ask for more
Christaan, Milton Keynes
What were the circumstances that caused you to look for a financial adviser? We were looking at buying a house and needed a mortgage. How did Mark Laban help you? Mark was incredible, he helped us get the exact right mortgage for us, helped us through a difficult house buying process by answering questions and providing support, and worked with us to find the right life insurance for us. Have you seen the outcome you were hoping for? Absolutely, Mark has outdone anything that we could have asked or hoped for, and I will be recommending him to every person I meet who needs mortgage or insurance advice. One of the best customer service experiences I've ever experienced. What could they have done better? Nothing, this man has a literally done everything he possibly could have to support us throughout a difficult house buying process, including calling us when we had questions when he was on vacation. I cannot think of a single thing that Mark could have done better, he is the cream of the crop, and all financial advisors should look to him for how to advise their clients.
Natalie, Southwell
What were the circumstances that caused you to look for a financial adviser? Mark has been our adviser for a number of years and always provides excellent advice. How did Mark Laban help you? Our fixed rate mortgage expired and we wanted to remortgage to another fixed rate product. Have you seen the outcome you were hoping for? Yes, Mark exceeded our expectations in terms of rate and time to completion of the remortgage. What could they have done better? Nothing more in my opinion, very happy with his work.
Adam, Newark
Where to find us

Office 54, Derby West Business Park, Ashbourne Road, Derby, Derbyshire, DE22 4NB

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About us

At My Finance Friend we take a fresh and simple approach to providing you with the very best financial advice in the market.

Enjoy a fee FREE and confidential consultation with a member of our team who will tell you the best available deals for you from across the market.

We are a specialist mortgage broker based in Derby and have helped clients all over the uk.

As well as mortgages we offer advice on home and life insurance plus wills and estate planning.

So, whether you have thousands of pounds resting in the bank or are struggling to make ends meet, your personal circumstances and your money matters to us. We know that no two people are the same; we make it our mission to get to know you and find the right products that suit your needs.

Visit us at <url hidden> or give us a call.

Our services

At My Finance Friend we help demystify the world of finance. By offering a free no obligation consultation, we help customers find the right mortgage and insurance, as well as advising on wills and estate planning. The best advice always comes from friends and that's what we offer. Providing the best advice whatever your needs or financial circumstances.

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