What our clients say
Craig recently advised on my current home purchase, and I couldn't be happier with the level of support he provided. From start to finish, he was constantly available to contact, although his expertise meant that he generally preempted any of my questions with his frequent check-ins. If you are at all considering looking for advise and support with a mortgage, I wouldn't hesitate on recommending Craig, and would certainly do so myself in the future. Thanks!
Craig assisted us is purchasing our first home back in July last year. We were completely new and had a lot of questions! Craig was fantastic throughout the whole process and reassured us at every obstacle. He was always available to answer our questions and calm my nerves by answering the phone and replying to messages. I would definitely recommend Craig, he is a wealth of knowledge and we couldn't have done it without him!
We used Craig Clayton from Platinum Mortgages to purchase our property from our local authority, this wasn’t straightforward due to it being a defective property, therefore not many options for a mortgage but Craig was able to assist us in now owing our own home.
Couldn’t praise Craig more, always available and extremely helpful throughout the whole process.
Would highly recommend.
Lisa and Jason
We found Craig at Platinum Mortgage Solutions at the lowest time in our lives and all we can say is thank goodness we did!
We were in a real financial mess, for a variety of reasons we had racked up huge credit card debts which we were struggling to pay, the minimum payments had become more than our actual mortgage payment, to the point if we didn’t act fast we could have potentially lost our family home.
With our debts as they were and the fact one of us was self-employed, there was a risk to the lenders so our case was certainly complex.
From the moment Craig walked through our door he put us at ease immediately. He was non judgemental, and was reassuring that he could find a solution to help us.
We had to work fast as time was of the essence but Craig kept us informed every step of the way. We would say that he went beyond the call of duty, he was always on hand, no matter what time of day (or night) to calmly reassure us and our re-mortgage was completed in a short space of time.
By re-mortgaging we are now debt free and what a relief that feeling is! The strain has gone and we can finally sleep at night knowing that we can afford our mortgage and we are no longer servicing debts, we can start our lives over again with the hard lessons that have been learnt along the way.
We would not have been able to do this without Craig’s help and his expertise was second to none, we would not hesitate to recommend him and look forward to working with him again in the future when our fixed term rate comes to an end.
Integrity is at the core of our business.. it’s at the heart of everything we do.
Our clients know they can trust us with some of the biggest and most important decisions that they’re ever going to make. They trust us that everything we do and every piece of advice we give them is with their best interests at heart, and based on our extensive knowledge and experience of the mortgage market. And that is why they keep coming back to us.
But there’s more. Our clients know that they can trust in our ability to achieve, that we’ll do what we say, and when we say it will be done; that we’ll work as hard for them as we would for ourselves and that when they’re dealing with us they’ll receive the very best advice, great value for money and service second to none.
So, if you’re looking for a mortgage or need mortgage advice, then why not give us a call?
At Platinum Mortgage Solutions we have access to just about every mortgage product available, more than 3,000 from over 54 different lenders (including many you’ll not find on the High Street), so we should always be able to suggest the ideal product to fit your personal needs.
But only if we understand what these are. Integrity for us means taking all the time needed to understand our clients’ circumstances and how we can help them best. It means giving the very best advice, treating customers fairly, and doing whatever we can to take the hassle out of arranging a mortgage
Where to find us
Head office address: 11 School Road, Calne, SN11 9FG
Your home may be repossessed if you do not keep up
repayments on your mortgage.