What our clients say
I have always been extremely pleased and satisfied with the service I have received from Roberts McBain. Nothing is too much trouble. Their attention to detail and personal service for me makes them stand out as they clearly focus on clients' satisfaction. Thank you guys.
Looking to remortgage, This is the first time I have remortgaged and thought it would be helpful to seek the advice of a financial advisor.Since everything was clear from the start it made the process much easier and knowing that there was always someone to answer your questions. Nothing was inconvenient to Craig and the products he recommended were well researched and I believe that he managed to get a product that perhaps would not have been available to me. Everything went smoothly and ended successfully and in quick time. I cannot fault the service from Craig and I would highly recommend his services. Friendly and professional
Fantastic advice, great listener, came back with positive soluitions. I got a miles better deal than expected and paid very little for the service I recieved. erxplained everything clearly and concisely. The most important thing was that Craig took ownership of everything and delivered what he promised. In all honesty more than happy with all aspects
He looked into the most suitable mortgage deal for me, liaised with the seller's agent and help with small issues that arouse. Buying a property is a stressful process especially if one is not used to people not responding promptly (solicitor and seller's agent). Having Craig's support was very comforting. He was the only person to explain the process in detail and to respond quickly to any, however silly, questions. All went well and I am please with how everything was handled.
I was in the process of taking on a large mortgage, and the mortgage advisers at the banks were useless and didn't seem interested in helping ! Craig Mcbain was recommended by a close friend who had just used him a few months before and had nothing but praise for him. Craig helped us to secure the large mortgage we needed to get into our dream home ! He worked tirelessly to find so many different mortgage options. It was then a case of picking the right one for us ! He really did work none stop on finding us the best mortgage possible ! Without his expertise and knowledge of the industry, there was no way we would of got this mortgage. In all honesty, I don't think there was anything that I could fault with Craig. He was very professional, always kept in contact, always on the phone if needed. It really was a fantastic experience from start to finish and I would highly recommend Craig to anybody looking for a new mortgage or to find a better deal on their current mortgage. I will be back In a couple of years to look at my current mortgage and see if Craig can find us a better deal !!!
I used Roberts McBain Services to renew my mortgage as my fixed rate was coming to an end. I was quite demanding with a long list of expectations and was blown away by the outcome.
At first I thought it was too good to be true having found them on line, so was naturally cautious however my caution proved to be unfounded.
My advice is simple, be clear in your ask and if it's available on the market, Martyn will find it.
Absolutely excellent customer service, kept in the loop every step of the way and no pressure was put on me from anyone.
Totally recommend them 10/10 my mortgage has everything I asked for.
Just want to say
thanks so much for all the help and being there when I needed you whatever time of day and so happy with my new deal
The way Martyn at Roberts mcbain dealt with my mortgage from beginning to end was the most professional and quickest I have ever experienced could find no fault in any part of the service and their knowledge and access to lenders is 2nd to none on my opinion , after being told by several other financial advisors I couldn't get a remortgage Roberts mcbain arranged my remortgage with ease for less than I was quoted in the high street and I'm paying less per month after remortgage than before ! Fantastic company
My fixed rate was about to expire and wanted a better deal than the one my provider was offering. We are now paying 150 per month less than we were previously. I couldn't have asked for better service from Roberts McBain, extremely friendly, great advice and very approachable. Highly recommend and will always go back to Craig
We would just like to give huge thanks to you for your top quality service we have received whilst organising our re-mortgage. You have made the process really easy for us to understand, and you have always been on hand to help with any questions we have had. Thank you once again, we will certainly be recommending you to our friends & family.
I was extremely happy with the promptness of service & professionalism provided by this office
Hope you had a good Christmas break, just thought we'd get in touch now we're finally moved in and settled.
Thanks for all your help over the last few months, definitely been a stressful experience with the majority of other companies we've had to deal with so very appreciative of the help and advice we've received from you.
We’re really really happy with the house so thank you so much for all you help. Top stuff thanks Martin. Would be more than happy recommending you, the service has been 11 out of 10.
Over 50 years' experience in Financial Services. We set up our business to be different and client-led. Our clients interests & needs are paramount to us and at the heart of our business.
We provide impartial Mortgage and Protection advice without the Jargon.
We believe clients are people and not numbers. Friendly and clear advice for Mortgages and Protection.
We are experienced, friendly advisers who believe in giving you impartial advice with an honest summary of what is achievable.
We make our advice clear and transparent. We keep to our promises.
We take the hassle out of finding a Mortgage. We liaise with Lenders, Solicitors and Estate Agents on your behalf.
We find out what is really important to you.
We are easy to talk to.
We can deal either Face-to-Face or by Telephone and Email.
We are experienced with complex cases, Bridging finance, Buy to Let and Secured Loans.