What our clients say
Just a note to let you know that I am extremely happy with the service you and the company have delivered to date. As you know I was at something of a loss to know what to do financially when my husband Rodney died, I have subsequently realised that the advice you gave him during his lifetime, has directly benefited both myself and the children which was very much his wish.
As you are aware, several years ago, Rodney and I “interviewed” 6 other financial advisers before deciding that you were the right person for the job. You have given me no reason to doubt that decision.
You have been thorough and fair in offering advice in respect of pension planning for myself and it is clear that the company has robust investment strategies in place and there is regular scrutiny of the platforms in use.
You have been easy to work with, explaining financial issues in plain English, giving clarity and reassurance. You haven’t hurried me and I feel confident about the company as a consequence.
I wouldn’t hesitate to recommend you to others in need of financial advice, in fact I have already!
I was introduced to Felix at my former employers late 2010; when they sorting their company pension scheme out and for me it was very good timing as I was in dire need a good financial adviser to help me plan for the future.
Felix is extremely helpful and very diligent and highly professional in the way he performs his job.
Felix consolidated three of my five pension pots into one easy to understand and work with pension the other two could be left as they were; the first being a final salary scheme from the 1990’s and the second from my former employer (who introduced me to Felix).
Felix also consolidated my saving plans again easy to understand and work with.
Every quarter I get information on how my investments are performing in relation to other investments in the portfolio in addition I can look up on the web to see how my interments are performing in their own right on a daily basis.
Thanks to Felix I now have greater confidence in my financial future and I look forward to doing more business with him in the not too distant future.
Felix, I trust that you are well and thriving.
In response to your letter asking for feedback, I am more than happy to oblige. I took your questions as a prompt to produce the following comments. Please feel free to edit the details as you require, or if you want to paraphrase for a particular reason you can come back to check for agreement.
Reviewing my finances in the five years before my retirement I was looking for advice on how to make the best of several different private pensions which were stagnating and the best return on lump sum investments.
I wanted an income from part of my investments to allow me to work only part-time until eventual retirement. I wanted to know if this was feasible and sustainable to allow me to plan for the next few years.
Felix Cole was able to understand my requirement and illustrate the possibilities, recommend a plan of action and arrange enough of my various separate assets to achieve the plan. Felix Cole and Beaufort Planning were chosen by myself and my wife from meetings with several Advisers, they offered well presented and informative proposals which we could understand and have proved to be accurate.
The previous uncertainty of looking for investment bonds and waiting for fixed term investments has changed to a good return paid as a monthly income, which suits my needs. With Beaufort I can always ask questions, seek advice, and know that the funds are managed in my interests which gives peace of mind.
Beaufort follow the vagaries of the financial markets and have the interests of their clients in mind. They are pro-active in protecting my assets, making them work and keeping me advised, a service which they can perform more effectively than I could do myself.
Auto Repair Workshop owner.
I first hired Felix in April 2011 to arrange my critical illness cover. Now I am notoriously hard to pin down to arrange stuff like this due to my constant work load. Felix was totally understanding of this and his incredible perseverance with me resulted in finally securing an excellent policy for me in March 2012. Felix visited me at my workshop on a number of occasions to gain all the relevant information that he needed. I can not thank Felix enough for his hard work and patience and will be glad to recommend him in the future. And he makes a damn fine cup of tea as well!
Thank you for your letter.
I would be very pleased to provide comments to help convince others of the benefits of working with you on their financial objectives.
I first sought your services when I received a letter from a Company who had been looking after one of my pensions. They suggested if I had not already obtained the services of a Financial Advisor to go online. They provided an email address and I emailed to your company via a secure website explaining my need for assistance.
The reply from yourselves was swift. I explained that as I was about to reach 60 I had quite a few pensions maturing but did not know how to go about obtaining the monies.
You requested information of all the companies that were holding pensions for me, which I duly sent to you. You then wrote to these companies explaining that you were working on my behalf and required certain information. Once this information was received you created a spreadsheet with all the relevant information which was very easy to read and understand and once this was completed we met for you to explain different aspects and routes I could take to obtain the best values.
Your explanations were very clear and concise and at no time did you try to influence me to go in a certain direction. Having decided which routes to take, you then proceeded to inform the companies how I would like to receive my monies.
I then received from these companies lump sums which I could do with as I wished, and each month receive a pension from them. I have now been able to work part time until such time as I receive my state pension.
I found working with you very stress free and easy to understand, and I hope to be working with you again in the not too distant future.
I have already passed your name and company’s name onto various acquaintances’ and would recommend you to anyone else who may be looking for financial help.
Thanks for your letter of 2 May. I am happy to give you a testimonial with regard to the service you have given myself and of course, Phil.
Using your example questions, I would respond as follows :
I sought your advice through contact on the Internet. I was approaching my official retirement date and it is difficult to find a financial adviser and someone you can trust to handle your financial affairs. You were very open about checking your and your firm's credentials with the FSA and I did carry out the required search - at that time your company was called Beaufort Planning.
I had small pensions in various insurance companies, including two through employment. I wished to consolidate these small pensions into one and I needed advice on annuities etc. Also one of the pensions needed to be dealt with swiftly because it was maturing and to delay matters was to defer the pension until a much later date which I was unhappy with.
You initially visited me and I showed you the paperwork that I had and you spent some time with me explaining the options that I could take. You left me some documents which I could look over and talk over with my husband. You came back a couple of weeks later and met with me and my husband when we talked over what I wished to do. You went into some considerable detail in order to explain the options and were very patient as the understanding of financial matters do not come easily to me!
Phil and I liked the fact that you were very open about the company and about your qualifications as a financial planner and adviser. You have kept me informed of changes to my chosen portfolio (as has Skandia who have an obligation to inform me separately of any change) and I have received regular updates of the fund's progress and the progress of other option portfolios in your quarterly reports. I have also been invited to seminars run by the company.
I am very pleased with the progress of the portfolio and the way in which the fund is increasing in value. Also, Felix, I am impressed with your quick and informative responses to emails and/or telephone messages that I have left you when I have had queries about the portfolio. I feel that we are working together to better my eventual retirement fund and of course, this also benefits you and the company in the long run.
Both Phil and myself have been happy with the advice given and feel that a mutually beneficial relationship has been built up between us. We both feel that we can contact you at any time and that you will give your full attention to any query we have or would be happy to meet with us for further advice.
I trust that the above is what you were seeking. I know how difficult it is to place trust in someone in this uncertain world where you feel suspicious of everyone, especially where money is involved and it is your hard-earned savings at risk.
Kind Regards Maureen Primrose
I met Felix in 2008 through a business group we both belonged to when my pension investments were gradually decreasing in value. My previous financial adviser had put all the investments into two Aviva funds some years before irrespective of the fact that they were no longer appropriate and did nothing further. I was encouraged by Felix and his associates to consider a proper investment strategy with the EQUIP fund manager (Shane Balkham) and this has proved extremely successful in that the value of the fund has grown significantly in excess of the increase in the FT 100 INDEX.
The platform of the investments is Skandia (part of the Old Mutual Group – in the FT100) and I can review the valuation of my portfolio online at any time.
When I retired last year Felix advised me on a new investment vehicle for funds which crystallised from my EQUIP holdings and they are invested with Beaufort Planning on the 7 IM platform.
Felix is very responsive to any questions I have on an ongoing basis and it has been a pleasure to work with him. He is very professional in his approach and our regular face to face reviews of my financial objectives and how he can help me realise them have been very productive.
I would definitely recommend Felix Cole as a tip top financial adviser.
Simon Fishburn FCA
Felix Cole Dip PFS of Beaufort Financial Planning is an Independent Financial Adviser.
Felix has lived and worked in the East Grinstead area for the last 42 yrs. 14 years in Industry & Retail, 11 years in Finance and now 9 years as a Financial Adviser. Although it is not yet a FCA or CII requirement he is currently working towards becoming a Chartered Financial Planner.
Offering a range of holistic financial planning needs covering investments and retirement needs allayed to both business and personal protection. Specialising in bespoke investment solutions including the Equip investment process and also providing clients with a Will writing service & Family Trusts.
Providing a personal approach to finding the right solution for individuals and businesses alike. Utilising his broad technical knowledge and long experience to provide straight forward understandable advice, delivered in a helpful and timely manner.
The most important thing that we do is to understand your intentions for the future so that we can appropriately manage your resources and help you adjust to change and where possible maximise on any opportunities. After all, we aim to work with you for as long as we can, often through retirement and on as far as helping the next generation with any legacy you may leave.