Brighter Financial Services

What were the circumstances that caused you to look for a Financial adviser? We were first time buyers and didn't know exactly where to start, we found Jonathan and he guided us step by step through the mortgage process. How did Jonathan Myers help you? Jonathan explained the full mortgage process before starting the application, he was able to answer all of our questions and was always a phone call or an email away. Honestly without him we really wouldn't know where we would be today, his service has been 10/10 and we will be using his services again in the future. We will also be his advocates so other people hear about him and our first class experience. What is your current situation? Have you seen the outcome you were hoping for? Yes we have, everything has gone to plan and we can't thank Jonathan enough. What could they have done better? Honestly I know negative feedback is in a way is positive so you can build on your experience, but really he's been an absolute star, I don't have anything negative to say. I've added him as a friend on Facebook and will consider him a close friend for the future.

What were the circumstances that caused you to look for a Financial adviser? Early retirement. How did John Jackson help you? He undertook a detailed assessment of our needs and attitudes to risk prior to advising on and taking over the management of our financial situation. What is your current situation? Have you seen the outcome you were hoping for? Yes. All planned objectives and investments have been completed with efficiency and good communication throughout. What could they have done better? From day one John and his team have ensured understanding and clarity with regard to the work being undertaken and delivered a thoroughly professional and personal service that we can not fault.

What were the circumstances that caused you to look for a Financial adviser? I am making amendments to my pension arrangements. How did Ross McFadzean help you? He assisted in making pension arrangements. What is your current situation? Have you seen the outcome you were hoping for? This will happen shortly. What could they have done better? None.

We were remortgaging after having some building work done. He searched the market for a mortgage for us. Yes. What could they have done better? Perfectly happy with the service

I was looking to set up a private pension to plan for retirement. Ian was very professional and informative throughout the whole process. He addressed all the issues I raised and concerns I had regarding pension investment. He identified the most suitable investment fund to meet my needs and objectives. A pleasure to work with. My private pension is now set up and will hopefully assist in retirement. What could they have done better? My financial adviser provided a very satisfactory service.

Pension advice. Advised on pension options and available alternatives. John has done everything we asked, given us alternatives, explained in detail and answered all questions we asked.

to remortgage. He found the best mortgage for me. yes very happy with the outcome. What could they have done better? i have no com-plaints

was looking to take out extra cash to improve our home. Jonathan has been nothing but helpful throughout the whole process and I would highly recommend him and his services. The outcome has been more than helpful to me and my family. What could they have done better? I couldn't of wishes for a more smoothly run process

We had recently moved house and required mortgage protection insurance. I had also recently taken early retirement and voluntary redundancy. Ian provided advise about insurance products and possible scenarios for pension and lump sum payments. I felt the advice was clear and easy to understand. We now have peace of mind going forward and ideas for further discussion.

Wanted to look into a private pension. Set up private pension and a way of saving other than in a bank providing slightly better growth. Have only just set up finances so it is early days but i am happy with the investments made. What could they have done better? I dont think John could have done have done any more. He was very abliging visiting me at my home and explaining all areas with great detail

A review of my pension plan was needed and I needed advice on how best to get the most out my plan. Ian understood what I wanted to achieve with my pension and advised me on what he thought was best for me to do. He explained the suggested plan in a way which I was able to follow and remained very professional throughout the whole process. He ensured I was happy with the outcome and dealt with any concerns that I had. A pension is now set up which I am happy with.

I was about to retire and needed good advice about my pensions. John is so knowledgeable and nothing is too much trouble. I left the office feeling very relaxed about my decision to choose him as my financial advisor and he's right on my doorstep which is even better. All the staff at Brighter are friendly, helpful and very professional. Yes. What could they have done better? I really can't think of anything that could have improved the service I've had from John

Starting a family. He assisted in re-organising and simplifying our pension portfolio and is currently re-arranging more effective life cover. Yes, a much simpler pension portfolio and the revised life cover is much more suited to our needs.

I was made redundant last year( April 2014) with 9 months to go before my official retirement date in January 2015.I booked to seek advice from a few Financial adviser, one being Ross McFadzean. He advice me on the routes that I could take, with the pension pot's that I had ie. investment,. draw-down, annuities, savings etcHe showed me in close detail what each one did, explained all in detail and advised me on which one, in his opinion that would suit me best at that time.There was no pressure at all to sign up there and then, all the fee's were explained before hand for his work, ongoing work and for whichever company that I would choice to go with. Yes , All as been sorted out and I am happy with the outcome, and Ross is only a phone call away if I ever need his advice and help in any questions that I might want to ask him, he is very polite and I would recommend him to anyone without hesitation.

I was recommended to Ross and he helped model my pension options within the context of my overall financial planning. Ross was patient, considerate and inspired complete confidence in his expertise. Amalgamated two previous employer schemes and left a third as is based on performance. I now have a very clear future plan.