What were the circumstances that caused you to look for a financial adviser? I needed advice on my pension that my provider was unable to help with. How did Neil help you? Neil advised on what my best options were and arranged to transfer my pension to another provider to facilitate these options Have you seen the outcome you were hoping for? Yes, everything is running smoothly What could they have done better? I can’t think of anything that could have been done better

What were the circumstances that caused you to look for a financial adviser? A need for help with selecting the right investments and funds for pensions, help with investing a lump sum for the future How did Neil Goodlad help you? He outlined the various options available to me, selected pension plans which met my needs reflecting the changes in legislation which also had lower charges than my current provision. Have you seen the outcome you were hoping for? To date yes, he has also helped to allay some of my concerns with the volatility in the financial markets by ensuring I have the opportunity to adjust my level of risk as appropriate What could they have done better? To date very little if anything!

What were the circumstances that caused you to look for a financial adviser? Review of my existing investments and inheritance tax planning. How did Neil Goodlad help you? Made sure my that my investments were improved whilst changing them to meet the income I needed. Have you seen the outcome you were hoping for? Yes. What could they have done better? My knowledge of financial issues is minimal. Neil has alway been very patient and diligent in explaining the disadvantages and benefits of any transactions he is proposing.

What were the circumstances that caused you to look for a financial adviser? Advice re investment of lump sum a few years ago,in order to ensure safety,security & longer term financial security. How did Neil Goodlad help you? Neil has always explained all his advice & proposed actions,whilst confirmimg risk levels & my specific situation & needs. Have you seen the outcome you were hoping for? Absolutely.Always had written confirmation & statements of activity promptly,& all his suggestions have enabled me peace 0f mind ,knowing that my interests are well monitored & considered. What could they have done better? No!Neil not only explains everything very clearly,but he ensures that I understand how he,his company & colleagues work to their clients demands.He drives miles to meet up for regular meetings & is always available by phone etc. Neil is a professional who cares about his client & I am most grateful for all his input.