What were the circumstances that caused you to look for a financial adviser? We wanted to make the most of our savings and check our pensions were invested in the best place. How did Gavin help you? He was friendly and helpful offering tailor made advice. He took the time to understand what was important to us and gave us the confidence to proceed. Have you seen the outcome you were hoping for? Our investments have performed well despite the current difficult conditions. What could they have done better? The pandemic meant we were unable to meet Gavin for a face to face review which we would have preferred but clearly this was not his fault.