In a sector that has had its share of sharp practice, Trinity Lifetime strive to work in a way that is transparent and conscientious. Even though you have a primary contact, you got the feeling that there was behind him a larger organisation, working on your behalf.

I particularly liked the open, detailed, constructive and transparent approach, always supported by good documentation and sound advice. All in all, this is a very satisfactory arrangement which works exceedingly well for me and for my family.

I wanted to drop you a line to highlight the work and assistance that Ellie provided during the recent pension transfer. Ellie provided first class customer service throughout the process and always provided periodic updates as well as clear and prompt responses to my enquiries. I am very grateful to have received such high quality service.

As first time buyers, it was fantastic to work with Samuel and the team at Trinity Lifetime on securing our mortgage. Samuel was always available for a conversation or to answer any questions, regardless of how trivial they might have been. Samuel translated everything into plain English for us, and we felt in completely safe hands throughout. We were always given as much support as we needed and no pressure about making decisions. We were kept informed at every stage of proceedings. Most importantly, we felt we could trust them 100%, not for a splashy, quick fix solution, but thoughtful and considered service. Genuinely feel quite lucky to have had this experience as our first step onto the property ladder.