The City Business Centre, 2 London Wall Buildings, London, London, EC2M 5UU
The mortgage advice business has not always had the best press and in a lot of cases, for good reason. Austin Friars are looking to change the stereotypes and nasty cliches associated with the industry. We hope to be forward thinking in our approach, buck trends with the way we attack problem solving and build lasting relationships with personal, transparent and relevant advice.
Our understanding is that people are the backbone of a successful business. By attracting the right people into our business, we can be sure to also attract the right client for our business.
Austin Friars understands that a mortgage has a lot of moving parts and therefore a high probability of snagging along the way. We have spent many man hours in creating a detailed Support process that ensures that we are a step ahead when it comes to problem identification and solving. The process allows us to keep our clients up to date and manage issues as they arise. We do not like surprises but we expect them to happen. The benefit of the Support process to the client is that the working relationship always returns positive results.
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