Balanced Financial Services

Mortgage broker (whole of market) 14 Draper Way, Norfolk, Norwich, NR5 9NA
First meeting at adviser's own cost
Response rating
7.0 /10
FCA verified
14th October 2019
1 qualified, professional, experienced, lender respected adviser to manage your application from START to FINISH. You are not a number
We can advise you on
  • Bad credit
  • Buy to let
  • Buying first home
  • Flexible mortgages
  • High loan to value
  • Next home / Remortgaging
  • Right to buy
  • Self-employed mortgages
Meet our advisers
Charlie Baker
Director & Adviser
Jinette Arthurs
Senior mortgage & protection adviser
Alisha Burrell
Mortgage & Protection Adviser
What our clients say
Recently bought a new home with balanced financial services. I would highly reccommend them, charlie who we dealt with throughout was excellent, she really helped us with everything ; i would not hesitate to use them again . Thankyou charlie
Petrine, Norfolk
Recently bought a property via Auction, putting Charlie in a very difficult position with timescales etc. Various problems along the way resulted in the need for 5 new mortgage offers. Charlie dealt with all the problems promptly and did all she could to make it as stress free as possible! Great service, would definitely use again and recommend highly!
Toby, Dereham
Great company couldn't be more helpful kept in touch all the way by phone and email. I was a little worried been so far away this wouldn't be a easy process, but please don't hesitate where ever you live the distance does't effect the quality of the work you receive quick reliable pleasant on the ball at all times would recommend over and over again. Thank you so much Charlie much appreciated. Jenette
Jenette, Manchester
Charlotte has now helped me complete 2 re-mortgages. One being a buy-to-let and the second being a standard residential. Her professionalism and experience makes her a clear and easy choice.
James, Norfolk
Excellent service and extremely quick too! We had been refused a mortgage and decided to retry with Balanced Financial Services. We should have gone with them in the first place! Charlie (our adviser) was extremely helpful and explained to us that being refused was not the end of the line. She arranged everything for us very quickly and pain free and more importantly, got us a mortgage for a £1000 LESS IN FEES than the one we previously applied. We were very satisfied and would happily recommend their services to everyone!
Lu, London
Can't thank this company enough for their guidance and help in securing an excellent mortgage offer that is perfect for my needs. I have passed their details onto family and friends with the confidence that they will receive the same excellent service that I did.
Rob, Norwich
Charlie has been so fantastic that I was tempted to write a bad review so that she doesn't get overrun with new business! She always makes time when I need to talk through mortgages and she keeps an open mind when I find properties that may be a challenge to mortgage. She explains everything very very clearly so that I completely understand my options and the process. I can't fault her and would strongly recommend using her, I definitely would not use anyone else.
Eleanor, Norfolk
Charlie is great. She was never phased by complex circumstances and our endless questions as she guided us through the mine field of mortgages and insurance with ease. More than anything we appreciated her willingness to help and advise with all aspects of the process, including those beyond her remit. She made an extremely scary and complex process easy and stress-free (as much as possible anyway). Not expensive either!
Aggie, Norwich
Charlie is a legend!! Very efficient totally professional and unphased by any complications nothing was too much trouble Our mortgage was processed very quickly with no stress whatsoever A very big thank you from us we will definitely use you again
Steve & Maureen, Norwich
Charlie has been outstanding throughout the whole process. When everyone said it was impossible Charlie managed to do it for us and so promptly. Highly recommended.
Aimee, Norfolk
Balanced Financial Services were an imperative element in obtaining our mortgage offer. We were first time buyers in an unorthodox situation and required specialist advice and a quick, high quality service. The honest support, advice and information provided by the personable consultants and director was absolutely invaluable throughout the entire buying process. They spend their time effectively working on your case, complete tasks very efficiently and communicate regarding your situation without judgement. We are extremely thankful that we received a recommendation to use Balanced Financial Services, as the service they provide is extremely good value for money.
Hannah, Bradford
Where to find us

14 Draper Way, Norfolk, Norwich, NR5 9NA

Make an enquiry
About us

Mortgage broker offering mortgages for residential owner occupied properties, and specialist in buy to let mortgages including complex multi-unit, multi-let, student lets, Ltd companies & Portfolio Landlords

Our services

Have a read through our reviews - Our previous clients will give you an idea of what to expect!

We can offer you:
Speed (In principle decision within an hour)
No pressure advice, no 'heavy sales tactics'
Assistance via ONE point of contact all the way through to completion of your mortgage.
A professional, knowledgeable, frank and honest approach.
Home visit or telephone appointment at a time to suit you.
Flexible adviser availability - We will endeavor to be there when you need us.

Advice methods
  • phoneButton
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    Face to face
Special offers
Choose an Unbiased exclusive special offer:
Preferred clients
Minimum mortgage value