Kingston Financial Services

Mortgage Broker (Whole of Market) 18 Kingston Way, Market Harborough, Leicestershire, LE16 7XB
First meeting at adviser's own cost
Response rating
9.8/10
FCA verified
10th December 2018
Whole of market advice. Click on our name, read all our client's reviews and call us, we can help you.
We can advise you on
  • Bad credit
  • Buy to let
  • Commercial for individuals
  • Equity release
  • First time buyers
  • Flexible
  • High loan to value
  • Remortgage
  • Residential
  • Right to buy
  • Self build
  • Self employed
Meet our advisers
Derek Compton
Mortgage Advisor
What our clients say
CUSTOMER SERVICE FEEDBACK/REFERENCE During the first appointment: . How well did your consultant identify all of your needs? Very well How well did your consultant raise any otherwise unconsidered points of your financial needs with you? Very well Do you feel your consultant took a personal interest in your case? Yes Was the first appointment more or less thorough than you expected? As Expected During the second appointment: Were you happy that your consultant had fully researched all of your needs? Yes Did your consultant do everything they could to fully explain the mortgage and/or protections they had recommended? Yes How well did the mortgage and or protection recommendation match your needs? Spot On! Was everything arranged within the budget you had agreed upon in the first meeting? Yes-Under Budget! How well did the consultant keep you updated on the progress throughout the completion process? Very Well. How would you rate the service? (Please tick your response.) Excellent * Would you recommend Kingston Financial Services to a friend? YES How could we improve our service? Buy your wife lots of flowers for being so accommodating of your unsociable hours!
Adam & India, Kettering
CUSTOMER SERVICE FEEDBACK/REFERENCE During the first appointment: . How well did your consultant identify all of your needs? You met and identified all needs well How well did your consultant raise any otherwise unconsidered points of your financial needs with you? The consultant was good at raising unconsidered points Do you feel your consultant took a personal interest in your case? Yes Was the first appointment more or less thorough than you expected? More During the second appointment: Were you happy that your consultant had fully researched all of your needs? Yes Did your consultant do everything they could to fully explain the mortgage and/or protections they had recommended? Yes How well did the mortgage and or protection recommendation match your needs? Recommendation matched needs required Was everything arranged within the budget you had agreed upon in the first meeting? Yes, How well did the consultant keep you updated on the progress throughout the completion process? Very well updated How would you rate the service? (Please tick your response.) Excellent * Would you recommend Kingston Financial Services to a friend? Yes, How could we improve our service? No comment left
Robert & Claire, Loddington
CUSTOMER SERVICE FEEDBACK/REFERENCE During the first appointment: . How well did your consultant identify all of your needs? Very Well, made us aware of things we had not even considered. How well did your consultant raise any otherwise unconsidered points of your financial needs with you? Very Well, made us consider importance of insurance now we are a family with children. Do you feel your consultant took a personal interest in your case? Very much. Felt like he understood us as a family and our needs Was the first appointment more or less thorough than you expected? More thorough. Especially with our concerns about Matthew being self employed. During the second appointment: Were you happy that your consultant had fully researched all of your needs? Yes, both with the mortgage and insurance needs. Did your consultant do everything they could to fully explain the mortgage and/or protections they had recommended? Yes How well did the mortgage and or protection recommendation match your needs? Affordable and covered what we needed in case one of us became ill or worse. Was everything arranged within the budget you had agreed upon in the first meeting? Yes How well did the consultant keep you updated on the progress throughout the completion process? Very well, went beyond what I was expecting How would you rate the service? (Please tick your response.) Very Good * Would you recommend Kingston Financial Services to a friend? Yes How could we improve our service? No comment was left
Matthew & Joanne, Market Harborough
CUSTOMER SERVICE FEEDBACK/REFERENCE During the first appointment: . How well did your consultant identify all of your needs? Very Well How well did your consultant raise any otherwise unconsidered points of your financial needs with you? Very Well Do you feel your consultant took a personal interest in your case? Yes Was the first appointment more or less thorough than you expected? As expected During the second appointment: Were you happy that your consultant had fully researched all of your needs? Yes Did your consultant do everything they could to fully explain the mortgage and/or protections they had recommended? Yes How well did the mortgage and or protection recommendation match your needs? Exactly as we required Was everything arranged within the budget you had agreed upon in the first meeting? Yes, less in fact How well did the consultant keep you updated on the progress throughout the completion process? Very well How would you rate the service? (Please tick your response.) Excellent * Would you recommend Kingston Financial Services to a friend? Yes How could we improve our service? No comment was left
Stuart & Anna, Swindon
CUSTOMER SERVICE FEEDBACK/REFERENCE During the first appointment: . How well did your consultant identify all of your needs? Excellent How well did your consultant raise any otherwise unconsidered points of your financial needs with you? Excellent = I hadn’t thought of the option offered. Do you feel your consultant took a personal interest in your case? Yes, as always Was the first appointment more or less thorough than you expected? As always – Identified problems- Sorted During the second appointment: Were you happy that your consultant had fully researched all of your needs? Yes! Did your consultant do everything they could to fully explain the mortgage and/or protections they had recommended? Yes How well did the mortgage and or protection recommendation match your needs? Perfectly Was everything arranged within the budget you had agreed upon in the first meeting? Yes, better than expected How well did the consultant keep you updated on the progress throughout the completion process? Very well always kept me informed How would you rate the service? (Please tick your response.) Excellent * Would you recommend Kingston Financial Services to a friend? Yes How could we improve our service? Keep up the Good work, Thanks
Peter, Duston
CUSTOMER SERVICE FEEDBACK/REFERENCE During the first appointment: . How well did your consultant identify all of your needs? Derek was extremely helpful and was very knowledgeable How well did your consultant raise any otherwise unconsidered points of your financial needs with you? Very well and he explained everything in great detail. Do you feel your consultant took a personal interest in your case? Yes, he is very friendly and easy to talk to, also very enthusiastic Was the first appointment more or less thorough than you expected? Much more. We felt very confident that we had made the right choice by choosing to go through an advisor During the second appointment: Were you happy that your consultant had fully researched all of your needs? Yes Did your consultant do everything they could to fully explain the mortgage and/or protections they had recommended? Yes How well did the mortgage and or protection recommendation match your needs? Very well, we are happy with it. Was everything arranged within the budget you had agreed upon in the first meeting? Yes, slightly less repayment than we first thought How well did the consultant keep you updated on the progress throughout the completion process? Really well and I never felt I couldn’t contact him if there were any questions I had How would you rate the service? (Please tick your response.) Excellent * Would you recommend Kingston Financial Services to a friend? Yes, I have been telling everyone! How could we improve our service? Not at all, Derek couldn’t have done more to make our mortgage process any smoother
Connor & Melissa, Market Harborough
CUSTOMER SERVICE FEEDBACK/REFERENCE During the first appointment: How well did your consultant identify all of your needs? Very Well How well did your consultant raise any otherwise unconsidered points of your financial needs with you? Very Well Do you feel your consultant took a personal interest in your case? Yes I felt it quite easy to build a rapport with him Was the first appointment more or less thorough than you expected? Yes During the second appointment: Were you happy that your consultant had fully researched all of your needs? Yes Did your consultant do everything they could to fully explain the mortgage and/or protections they had recommended? Yes – A very thorough explanation was provided How well did the mortgage and or protection recommendation match your needs? Very well Was everything arranged within the budget you had agreed upon in the first meeting? Yes How well did the consultant keep you updated on the progress throughout the completion process? He was able to work closely with the Estate Agent and the Solicitor and provided good feedback How would you rate the service? (Please tick your response.) Excellent * Would you recommend Kingston Financial Services to a friend? Yes How could we improve our service? I cannot suggest anything to improve an already first class service
Michael, Market Harborough
CUSTOMER SERVICE FEEDBACK/REFERENCE During the first appointment: How well did your consultant identify all of your needs? He identified them fully How well did your consultant raise any otherwise unconsidered points of your financial needs with you? He brought to my attention matters which needed addressing Do you feel your consultant took a personal interest in your case? Yes Was the first appointment more or less thorough than you expected? It was more than I expected During the second appointment: Were you happy that your consultant had fully researched all of your needs? Yes Did your consultant do everything they could to fully explain the mortgage and/or protections they had recommended? Yes. How well did the mortgage and or protection recommendation match your needs? Fully Was everything arranged within the budget you had agreed upon in the first meeting? Yes How well did the consultant keep you updated on the progress throughout the completion process? He kept me fully updated. How would you rate the service? (Please tick your response.) Excellent * Would you recommend Kingston Financial Services to a friend? Yes How could we improve our service? No comment given
Tim, Oakham
CUSTOMER SERVICE FEEDBACK/REFERENCE During the first appointment: How well did your consultant identify all of your needs? Very Well How well did your consultant raise any otherwise unconsidered points of your financial needs with you? Very Well Do you feel your consultant took a personal interest in your case? Yes fully Was the first appointment more or less thorough than you expected? More than expected During the second appointment: Were you happy that your consultant had fully researched all of your needs? Yes Did your consultant do everything they could to fully explain the mortgage and/or protections they had recommended? Yes. How well did the mortgage and or protection recommendation match your needs? More than our expectations. Was everything arranged within the budget you had agreed upon in the first meeting? Yes How well did the consultant keep you updated on the progress throughout the completion process? Very well How would you rate the service? (Please tick your response.) Excellent * Would you recommend Kingston Financial Services to a friend? Yes How could we improve our service? No comment given
Colin and Paula, Wellingborough
CUSTOMER SERVICE FEEDBACK/REFERENCE During the first appointment: How well did your consultant identify all of your needs? Very Well How well did your consultant raise any otherwise unconsidered points of your financial needs with you? Very Well – several points raised that I had not previously considered/been aware of. Do you feel your consultant took a personal interest in your case? Yes Was the first appointment more or less thorough than you expected? More thorough During the second appointment: Were you happy that your consultant had fully researched all of your needs? Yes Did your consultant do everything they could to fully explain the mortgage and/or protections they had recommended? Yes. Took a great deal of time to ensure that I fully understood the recommended plan. How well did the mortgage and or protection recommendation match your needs? Very Well Was everything arranged within the budget you had agreed upon in the first meeting? Yes How well did the consultant keep you updated on the progress throughout the completion process? Very well How would you rate the service? (Please tick your response.) Excellent * Would you recommend Kingston Financial Services to a friend? Yes How could we improve our service? No comment given
Rebecca, Leicester
CUSTOMER SERVICE FEEDBACK/REFERENCE During the first appointment: How well did your consultant identify all of your needs? Very Well How well did your consultant raise any otherwise unconsidered points of your financial needs with you? Well Do you feel your consultant took a personal interest in your case? Extremely well. Even remembers stuff from years ago. Was the first appointment more or less thorough than you expected? It was as thorough as expected as we are repeat customers. During the second appointment: Were you happy that your consultant had fully researched all of your needs? Definitely Did your consultant do everything they could to fully explain the mortgage and/or protections they had recommended? Yes. More than once when necessary How well did the mortgage and or protection recommendation match your needs? Perfectly Was everything arranged within the budget you had agreed upon in the first meeting? It was slightly over, but will save us in the future How well did the consultant keep you updated on the progress throughout the completion process? He was always available and updated any issues as I required it. How would you rate the service? (Please tick your response.) Excellent * Would you recommend Kingston Financial Services to a friend? Always How could we improve our service? No comment given
Paul & Julie-Anne, Kettering
CUSTOMER SERVICE FEEDBACK/REFERENCE During the first appointment: How well did your consultant identify all of your needs? Very Well How well did your consultant raise any otherwise unconsidered points of your financial needs with you? Derek has a very wide knowledge of all the products available and I was very satisfied with my offer Do you feel your consultant took a personal interest in your case? Yes Was the first appointment more or less thorough than you expected? More thorough During the second appointment: Were you happy that your consultant had fully researched all of your needs? Yes Did your consultant do everything they could to fully explain the mortgage and/or protections they had recommended? Yes How well did the mortgage and or protection recommendation match your needs? Very well Was everything arranged within the budget you had agreed upon in the first meeting? Yes How well did the consultant keep you updated on the progress throughout the completion process? Very well How would you rate the service? (Please tick your response.) Excellent * Would you recommend Kingston Financial Services to a friend? YES How could we improve our service? No comment given
Sarah, Great Bowden
CUSTOMER SERVICE FEEDBACK/REFERENCE During the first appointment: . How well did your consultant identify all of your needs? Excellent How well did your consultant raise any otherwise unconsidered points of your financial needs with you? Felt confident that all points were covered. Do you feel your consultant took a personal interest in your case? Definitely Was the first appointment more or less thorough than you expected? Yes I had been to a previous mortgage advisor and they were very vague compared to Derek During the second appointment: Were you happy that your consultant had fully researched all of your needs? Couldn’t have done better. Did your consultant do everything they could to fully explain the mortgage and/or protections they had recommended? I don’t think it could have been done better How well did the mortgage and or protection recommendation match your needs? Spot on Was everything arranged within the budget you had agreed upon in the first meeting? It was bettered How well did the consultant keep you updated on the progress throughout the completion process? We were kept very well informed throughout How would you rate the service? (Please tick your response.) Excellent * Would you recommend Kingston Financial Services to a friend? Already have and will keep doing so How could we improve our service? We don’t feel like it could have been improved
Lawrence and Chloe, Lubenham
CUSTOMER SERVICE FEEDBACK/REFERENCE During the first appointment: . How well did your consultant identify all of your needs? All needs were covered in detail How well did your consultant raise any otherwise unconsidered points of your financial needs with you? Very well, particularly regarding critical illness insurance Do you feel your consultant took a personal interest in your case? Yes, as well as meetings we had a number of phone conversations Was the first appointment more or less thorough than you expected? I wasn’t sure what to expect, but I was happy with the service and information provided. During the second appointment: Were you happy that your consultant had fully researched all of your needs? Yes Did your consultant do everything they could to fully explain the mortgage and/or protections they had recommended? Yes- a number of options were discussed and issues explained How well did the mortgage and or protection recommendation match your needs? Very well Was everything arranged within the budget you had agreed upon in the first meeting? Yes. I was happy with the estimates provided. How well did the consultant keep you updated on the progress throughout the completion process? Very well- process went smoothly How would you rate the service? (Please tick your response.) Very Good * Would you recommend Kingston Financial Services to a friend? YES How could we improve our service? No comment given
Andrew, Market Harborough
CUSTOMER SERVICE FEEDBACK/REFERENCE During the first appointment: . How well did your consultant identify all of your needs? Very Well How well did your consultant raise any otherwise unconsidered points of your financial needs with you? Very Well Do you feel your consultant took a personal interest in your case? Yes Was the first appointment more or less thorough than you expected? More During the second appointment: Were you happy that your consultant had fully researched all of your needs? Yes Did your consultant do everything they could to fully explain the mortgage and/or protections they had recommended? Yes How well did the mortgage and or protection recommendation match your needs? Perfectly Was everything arranged within the budget you had agreed upon in the first meeting? Yes How well did the consultant keep you updated on the progress throughout the completion process? Very Well How would you rate the service? (Please tick your response.) Excellent * Would you recommend Kingston Financial Services to a friend? YES How could we improve our service? I don’t think you can based on your service for us
Anthony & Eileen, Wednesfield
CUSTOMER SERVICE FEEDBACK/REFERENCE During the first appointment: . How well did your consultant identify all of your needs? Very Well How well did your consultant raise any otherwise unconsidered points of your financial needs with you? Derek went through all aspects of my financial needs Do you feel your consultant took a personal interest in your case? Yes Was the first appointment more or less thorough than you expected? More than I had expected During the second appointment: Were you happy that your consultant had fully researched all of your needs? Very happy Did your consultant do everything they could to fully explain the mortgage and/or protections they had recommended? Yes How well did the mortgage and or protection recommendation match your needs? Very well Was everything arranged within the budget you had agreed upon in the first meeting? Pretty much How well did the consultant keep you updated on the progress throughout the completion process? I was kept updated throughout How would you rate the service? (Please tick your response.) Excellent * Would you recommend Kingston Financial Services to a friend? YES, although at the moment I don’t know of anyone who might need the service. How could we improve our service? No comment was left
Samantha, Rushden
CUSTOMER SERVICE FEEDBACK/REFERENCE During the first appointment: . How well did your consultant identify all of your needs? Very Well How well did your consultant raise any otherwise unconsidered points of your financial needs with you? Very Well Do you feel your consultant took a personal interest in your case? Yes Was the first appointment more or less thorough than you expected? More During the second appointment: Were you happy that your consultant had fully researched all of your needs? Yes Did your consultant do everything they could to fully explain the mortgage and/or protections they had recommended? Yes How well did the mortgage and or protection recommendation match your needs? Perfectly Was everything arranged within the budget you had agreed upon in the first meeting? Yes How well did the consultant keep you updated on the progress throughout the completion process? Yes always How would you rate the service? (Please tick your response.) Excellent * Would you recommend Kingston Financial Services to a friend? YES How could we improve our service? The service I received was brilliant- I don’t think you could improve. Keep doing what you are doing
Elizabeth, Brixworth
CUSTOMER SERVICE FEEDBACK/REFERENCE During the first appointment: . How well did your consultant identify all of your needs? Perfectly-Derek knew our needs better than we did How well did your consultant raise any otherwise unconsidered points of your financial needs with you? All points were raised delicately and clearly Do you feel your consultant took a personal interest in your case? Yes, he made us feel we were his most important clients Was the first appointment more or less thorough than you expected? All appointments were conducted as previously discussed. During the second appointment: Were you happy that your consultant had fully researched all of your needs? Fully, and more so. Level of detail exceptional Did your consultant do everything they could to fully explain the mortgage and/or protections they had recommended? Yes, in general sense, to prepare us for next time, as we were not ready this time. How well did the mortgage and or protection recommendation match your needs? Insurance was also perfect for us Was everything arranged within the budget you had agreed upon in the first meeting? Yes, even a little under budget. How well did the consultant keep you updated on the progress throughout the completion process? We didn’t really need updates as Derek was so efficient, the whole process was complete in a week or two How would you rate the service? (Please tick your response.) Excellent * Would you recommend Kingston Financial Services to a friend? Yes How could we improve our service? Not sure you could, Very impressed.
Jamie & Kathryn, Market Harborough
CUSTOMER SERVICE FEEDBACK/REFERENCE During the first appointment: . How well did your consultant identify all of your needs? Excellent How well did your consultant raise any otherwise unconsidered points of your financial needs with you? Good, as discussed things I hadn’t thought of Do you feel your consultant took a personal interest in your case? Yes Was the first appointment more or less thorough than you expected? More thorough During the second appointment: Were you happy that your consultant had fully researched all of your needs? Yes Did your consultant do everything they could to fully explain the mortgage and/or protections they had recommended? Yes How well did the mortgage and or protection recommendation match your needs? Good and amended things as required Was everything arranged within the budget you had agreed upon in the first meeting? Yes How well did the consultant keep you updated on the progress throughout the completion process? Very Well How would you rate the service? (Please tick your response.) Excellent * Would you recommend Kingston Financial Services to a friend? YES How could we improve our service? No comment was left
Jaqui, Market Harborough
CUSTOMER SERVICE FEEDBACK/REFERENCE During the first appointment: . How well did your consultant identify all of your needs? Very Well How well did your consultant raise any otherwise unconsidered points of your financial needs with you? In Detail Do you feel your consultant took a personal interest in your case? Yes, a great deal Was the first appointment more or less thorough than you expected? Much More During the second appointment: Were you happy that your consultant had fully researched all of your needs? Yes Did your consultant do everything they could to fully explain the mortgage and/or protections they had recommended? Yes How well did the mortgage and or protection recommendation match your needs? Very Well Was everything arranged within the budget you had agreed upon in the first meeting? Yes How well did the consultant keep you updated on the progress throughout the completion process? Daily How would you rate the service? (Please tick your response.) Excellent * Would you recommend Kingston Financial Services to a friend? YES How could we improve our service? No Idea
Garry, Market Harborough
Where to find us

18 Kingston Way, Market Harborough, Leicestershire, LE16 7XB

Contact us
About us

Kingston Financial Services is a small company that prides itself on offering a quality personal, empathic service to our clients.

We provide mortgage & protection advice and are regulated by the Financial Conduct Authority (574584).

We offer a high quality face to face advice & recommendation service to ensure our clients have the right product with the right mortgage lender / insurance company.

Our services

Whether you are looking for advice on Mortgages, insurances, or both, we are not tied to any lender or insurer. This gives us the freedom to select the best providers for you. Furthermore, we have access to may advisor exclusive products not openly available on the high street.

Our business is built on recommendations. These are earnt by ensuring you receive the best possible service so you are confident to introduce your family & friends.

Your advisor will project manage your application(s) from start to finish. It will not be unloaded onto a faceless administrator. This gives you one point

Advice methods
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    Telephone
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    Face to face
Special offers
Choose an Unbiased exclusive special offer:
Preferred clients
Minimum mortgage value
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Compliance

Derek Compton trading as Kingston Financial Services is an appointed representative of HL Partnership Limited which is authorised and regulated by the Financial Conduct Authority.

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