Schroders UK platform review: what are the pros and cons?

Schroders is a prominent name in the UK investing landscape, offering a range of services from asset management to financial advice.

This review delves into the company's background, services, fees, technology, security measures, customer service, and the advantages and disadvantages of using their platform.

Schroders: who are they? 

Founded in 1804, Schroders is a British multinational asset management company headquartered in London.

With over £778.7 billion in assets under management as of June 2024, it stands as one of the UK's largest and most respected investment firms.

The company is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index.

What does Schroders do? 

Schroders offers a comprehensive suite of investment services, including:

• Asset management: Managing investments across various asset classes for institutional and retail clients.

• Wealth management: Providing personalised financial planning and investment solutions.

• Investment solutions: Offering multi-asset funds and model portfolios tailored to different risk profiles.

• Private assets and alternatives: Access to private equity, real estate, and infrastructure investments.  

What are the pros and cons of Schroders? 

Considering Schroders as your financial provider?

Here are the main advantages and disadvantages to keep in mind.

The pros of Schroders

• Heritage and reputation: Over two centuries of experience in the investment industry.

• Comprehensive services: A wide range of investment products and financial planning services.

• Global reach: Presence in 38 locations worldwide, offering international investment opportunities.

• Innovative solutions: Development of thematic and sustainable investment products.

• Regulatory compliance: Authorised and regulated by the Financial Conduct Authority (FCA).

The cons of Schroders

• Performance variability: A significant portion of Schroders' funds have underperformed compared to peers.

• Complex fee structure: Multiple layers of fees can be confusing for investors.

• High minimum investment: Some services may require substantial initial investments.

• Limited transparency: Detailed information on certain services and fees may not be readily available.  

What services do Schroders offer? 

Schroders provides a diverse array of services to cater to various investor needs:  

• Multi-asset funds: Actively managed funds that invest across different asset classes.

• Model portfolios: Pre-constructed portfolios aligned with specific risk profiles.

• Sustainable investing: Funds focused on environmental, social, and governance (ESG) criteria.

• Private market investments: Access to private equity, real estate, and infrastructure projects.

• Financial planning: Personalised advice and planning services through Schroders Personal Wealth.

What fees does Schroders charge? 

Schroders' fee structure varies depending on the services utilised:  

• Ongoing charges: Annual management fees, which may include fund management and platform fees.

• One-off advice fees: Charges for initial financial advice, which can be a flat fee or a percentage of the investment.

• Performance fees: Applicable to certain funds if they exceed predefined benchmarks.

• Transaction costs: Fees incurred during the buying and selling of investments within funds. Schroders global 

It's essential for investors to review the specific fees associated with their chosen products and services, as costs can impact overall returns.

Our expert says: Why you should look beyond financial adviser fees

"It can be daunting paying for financial advice, but it should add more value than it costs – and benefit you in the long term.

For example, optimising your pension strategy so you have a fund with lower fees and a track record of strong performance could pay dividends when you retire, although there are no guarantees.

There are other benefits as many people who received financial advice have a clearer understanding of their money goals, more confidence in retirement planning and experience lower financial stress.” 

Lisa-Marie Voneshen, Senior Content Writer

What technology does Schroders use? 

Schroders leverages technology to enhance client experience and investment management:  

• Online platforms: Clients have access to online portals for account management and performance tracking.

• Digital reporting: Regular updates and insights are provided through digital channels.

• Risk management tools: Advanced analytics to assess and manage investment risks.  

The company continues to invest in technological advancements to improve service delivery and operational efficiency.  

Schroders security: is it secure? 

Security is a priority for Schroders, with measures in place to protect client assets and information:  

• Regulatory oversight: Authorised and regulated by the FCA, ensuring adherence to industry standards.

• Data protection: Implementation of robust cybersecurity protocols to safeguard personal and financial data.

• Fraud prevention: Active monitoring and client education to prevent scams and unauthorised access.  

Clients are encouraged to remain vigilant and report any suspicious activities to Schroders immediately.

Does Schroders have good customer service? 

Schroders places emphasis on providing quality customer service through various channels.

Clients can reach out via telephone, email, or post for assistance with their investments.

While the company strives to address client inquiries promptly, experiences may vary.

Some clients have reported satisfaction with the responsiveness and helpfulness of the customer service team, while others have noted areas for improvement.

As with any large financial institution, service quality can depend on individual circumstances and specific service areas. 

Get expert financial advice 

Navigating the complexities of investment platforms and financial planning can be challenging.

While Schroders offers a broad range of services and has a longstanding presence in the industry, it's crucial to assess whether their offerings align with your individual financial goals and risk tolerance.

Consulting with a financial adviser can provide personalised guidance, helping you make informed decisions and optimise your investment strategy.

Let Unbiased match you with your perfect financial adviser today.