Mortgage broker  Mymortgagebroker, Kent, ME5 9FD
First meeting at adviser's own cost
Professional mortgage and homebuyer advice from initial enquiry through to completion. Specialising in First Time Buyer advice, Self-Employment and Buy-to-Let.
We can advise you on
Bad credit
Building your home
Buy my next home
Buy to let
Buying first home
Flexible mortgages
High loan to value
Mortgage protection
Next home / Remortgaging
Self-employed mortgages
Response rating
FCA authorised
Last authorised 10th January 2022
Meet our advisers
MR Simon Christopher Hancock CeMAP
Mortgage Broker

This qualification assesses a knowledge and understanding of the UK regulation environment in the financial services industry, mortgage products, repayment options and the giving of mortgage advice.

MISS Kirsty Hancock CeMAP
Protection Adviser

This qualification assesses a knowledge and understanding of the UK regulation environment in the financial services industry, mortgage products, repayment options and the giving of mortgage advice.

What our clients say
We have used Simon now on multiple occasions, even in the process of relocating to Scotland and he has been a fantastic support at every step! We couldn’t recommend him highly enough!
Mr M Painter & Miss E Denton, Stoneywood, Denny
Simon answered my calls & emails quickly throughout the process, from initial enquiry through to completion. He provided me with a range of options and took the time to ensure that we understood each one and helped us to choose the right mortgage for our needs. I would not hesitate to recommend Simon and when my mortgage is due for renewal, he will be the only call I will make.
Mr A Parker, Alderton, Tewkesbury
Simon was always there for us even with the silliest questions we had, he always tried to see our point of view and explain in the most understanding way. Simon is responsive even when he is busy, he always calls back, is easy to talk to and very friendly. We would definitely recommend Simon because he is a pleasure to work with.
Mr S Dinev & Mrs B Dineva, Eltham, London
I'm very happy to recommend Simon, he is extremely knowledgeable and very professional. Furthermore, he deals with his clients on an individual basis with exceptional customer service. He's highly recommended and I would definitely use his services again and again!
Miss R Forey, Croydon, Surrey
I have already referred Simon's firm to my family and friends. His input was both professional and constructive. He has the ability to put your mind at ease during a very stressful process. Buying and selling, he has the foresight and ability to help you save money and create ideas we had not thought of. Excellent manner, makes you feel at ease and feel totally trustworthy.
Ms L Carby, Dartford, Kent
There was a lot of professionalism and still the bespoke touch to the whole process of dealing with my case. I found that very good.
Mr B Oaihimire, Rochester, Kent
As a previous client of Simon's, I returned when purchasing a new property. He is extremely experienced in hard cases and once again successfully helped me purchase my property even though it was a difficult scenario. Thank you
Miss R Aney, Hounslow, London
Simon is sharp minded and a highly skilled professional. He knows the market and the lenders inside out. He is always able to give you the best possible advice.
Mr D Dimitrov, Welling, Kent
Simon provided an efficient, fast and professional service. He accommodated my requirements promptly and listened. E-mail and return calls were swiftly answered. I cannot recommend this company highly enough.
Mr M Griffin, Chatham, Kent
The service, advice and support received from Simon has always being outstanding. Simon has supported me through a few remortgages and two new purchases. He has always provided an extremely professional and accurate service. Thank you Simon! I really appreciate your help.
Mr D Nachev, Welling, Kent
The arrangement felt effortless. It meant I did not have to leave home, conversations on the phone and all arrangements via email. All queries I had dealt with and replied to quickly.
Mrs A Burge, Doncaster, South Yorkshire
Simon is always very friendly, helpful and attentive. He responds to all my queries very quickly and professionally. I have recommended Simon to various friends and family and will continue to recommend in the future.
Mrs N Curtis, Chatham, Kent
Second time using Simon and again, very professional and would trust him with anything! Thank you :)
Mrs R Jordan, Dartford, Kent
Fast, efficient service and kept us in the loop on everything. Highly recommend to all
Mr S & Mrs K Johns, Gillingham, Kent
Straight-talking, no nonsense, always on it and great advice! Thanks Simon, will be using you again :)
Mrs E Pozzetti, Rochester, Kent
Simon's guidance and support with regards to taking out a mortgage has been incredibly helpful. His breadth of knowledge extends beyond just buying a house - and his advice helped me make really important decisions about what to buy, how to manage my finances and what to consider when making really important decisions. He is more that a mortgage advisor… Simon is reliable, professional, makes helpful, trusted recommendations and will always have the clients best interests at heart. I cannot recommend him enough!
Dr F Sharief, Chatham, Kent
Simon is readily available and quickly responsive to any enquiries, which he deals with efficiently and satisfactorily. I am very happy with the service provided and confident in the knowledge of this adviser.
Mrs J Dyzart, Rochester, Kent
From the initial phone call to the end product, Simon was incredibly helpful. It is obvious that he is very knowledgeable in his field and this made us feel confident in the product he had chosen for us. We were most impressed with the speed that everything was dealt with. On the day of completion, we were met with a slight hiccup, Simon was able to resolve this immediately. Great service and look forward to working with Simon again soon for future products. Would highly recommend.
Mr H & Mrs R Clark, Chatham, Kent
Just wanted to say a massive thank you for helping me with my mortgage. You have helped to ensure the process has been smooth & stress free. You’ve been available to answer all my queries & given me excellent advice. You kept to all the timelines you gave & our mortgage was completed before our target date. Fantastic. We will defiantly be in touch if we need anymore assistance. Thank you for giving us a first class service!.
Miss T Vines, Gillingham, Kent
I just wanted to thank you for all your help and outstanding service whilst helping us with our first mortgage. You made the process so much easier for us and ensured we understood every stage of our mortgage application, which made moving into our first home so much more simple and less daunting. We will certainly recommend you to all of our friends and family (and anyone that will listen) whether they are looking for their first mortgage or looking to remortgage.
Miss S Fletcher, Rochester, Kent
As first time buyers, with no knowledge of the market at all, Simon was extremely helpful, broke everything down into simple terms for us. Will definitely be using him again for our remortgage in a few years. Would Highly Recommend.
Mr C Dodsworth, Rochester, Kent
If it were not for Simon, we would simply not be moving house. He has supported us at every step of the way, explained everything to us clearly and has gone far above and beyond our expectations. We are extremely grateful for his hard work and professionalism, and we can't recommend him enough.
Mr I Bailey & Miss S Nankervis, Chatham, Kent
Extremely helpful, knowledgeable, efficient and very professional. We highly Recommend this Gentleman. We will continue to use his services and we look forward to a long term professional relationship.
Miss K Machin & Mr A Machin, Gillingham, Kent
I contacted Simon early on a Sunday morning after having been let down by a previous mortgage advisor at the last minute.. Simon was very accommodating and professional in his approach. He faced my challenge head on, dealt with it very efficiently, found me an excellent deal in a very short space of time and saved me a lot of money. I couldn't be happier!
Dr F Sharief, Chatham, Kent
I have used Simon on 5 occasions now. I cannot recommend Simon and his team more highly. I have been purchasing and remortgaging properties since 1983, First Complete Ltd is truly the best I have ever used. Simon consistently offers a service over and beyond that one would expect. Liaising sometimes daily with conveyancers, valuers, estate agents and offering advice, support and with such warmth the service is truly outstanding. I have already made several referrals to colleagues and friends. Can't recommend this company highly enough.
Mrs B Ejimofo, Bromley, Kent
Just a quick note to thank Simon for all the work he put in to obtain a mortgage for the purchase of our house. Simon was always on hand to discuss any problems that we had and could not have been more helpful, we were so impressed with his work that we passed his details on to some friends of ours and they are now in the process of buying their new house through a mortgage arranged through Simon.
Mr M & Mrs J Webb, Ramsgate, Kent
I am especially pleased to write to you with thanks for handling our mortgage and remortgage applications in a most professional manner. The insight you afforded us during times when we needed frank advice helped us make important decisions about our portfolio. We are surely looking forward to doing more business with you in the future.
Mr C & Mrs O Anyakudo, Chatham, Kent
I would highly recommend First Complete Ltd to anybody who requires a professional and efficient service. My remortgage was completed from start to finish in 4 weeks and I couldn't be more pleased with the service I received.
Mr S Kuhatherrshan, Faversham, Kent
I decided to instruct Simon Hancock to remortgage my property, firstly because he put me at ease straight away and explained the process involved, and secondly having researched the costs of remortgaging his fees were the most favourable. I am really pleased I made that decision as he guided me through the whole process and kept me informed of the what stage my remortgage was at, and additionally each time I called him for advice he gave me as much time as I needed. I can only thank him for his support and I will be remortgaging again with him next year.
Mrs M Turner, Chelmsford, Essex
From day one Simon approached my unique situation head on with exceptional guidance and positivity. We faced countless hurdles but he never gave up. I am now a homeowner and he is a miracle worker!
Miss R Aney, Liverpool, Merseyside
Thank you for all you did to make our mortgage application a successful one. We had problems with getting our mortgage prior to coming to you, despite our good income and credit rating. What we were unable to achieve in about six weeks was done within a week of meeting you. We felt you were very good, as you were approachable and respectful. You communicated well with us and without your help, we may not been able to purchase our dream home. Thank you once again for all you have done.
Mr O & Mrs D Abolarin, Gillingham, Kent
Thank you for all your help with arranging the mortgage of Eva Road. You have made it very stress free and kept me informed of every step, which really helped me keep on top of the Solicitors and the Estate Agents. Being my first house purchase and mortgage I was very much in the dark about what I had to do and when, being able to leave everything with you was fantastic. I will most certainly be coming back to you if/when I need to go through the process again.
Mr S Kember, Gillingham, Kent
Simon I don’t think words can describe the service we received from you. The purchase of our new home with your assistance was definitely one of the best things to happen in our lives. Your commitment and level of professionalism was second to none. We can’t thank you enough and will be recommending you to all our friends and family. You are a star!!!
Mr A & Mrs N Jaskiewicz, Gillingham, Kent
Your input in our move made the experience of getting a mortgage and life insurance very easy. You were always on hand for advice and pleasant to deal with. In all it made the financial side of moving pleasant and very smooth and we would be happy recommend your services to anyone in the same position.
Mr M & Mrs S Stroud, Birchington, Kent
The process of purchasing a property can be a very daunting experience, especially with regard to finding a mortgage provider with favourable terms. We were however lucky to find a competent and knowledgeable mortgage broker in Simon Hancock, who was incredibly supportive throughout the entire process. He left no stones unturned and was great at communicating with us frequently, with updates and developments. We would certainly recommend him (and we already have!) to anyone looking for a mortgage broker to make the process from application to completion as smooth and straightforward as possible. What's more, he was very affordable too, and you'll get great value for your money!
Mrs B & Miss A Adeniran, Rochester, Kent
Simon has been great in helping us secure our first time mortgage. This was a complex mortgage application that could not be achieved through standard high street branches, but Simon took on board all the information and negotiated the best deal available on our behalf. Communication was clear and efficient throughout the whole process from agreement in principle, right through to completion. I would highly recommend.
Mr A & Mrs V Large, Sittingbourne, Kent
Just wanted to drop you a line to say we finally moved into our new house and wished to thank you for all your help you provided over the last few months arranging a mortgage etc. we found you very approachable and professional. I would not hesitate to recommend you to family and friends.
Mr G & Mrs R McGinty, Rochester, Kent
I was very impressed with the speedy service that Simon provided. His professionalism and commitment was first class and I will happily recommend his services to family and friends.
Mr G Carpenter, St. Leonards-On-Sea, East Sussex
We have now settled into our new home, thanks for sorting out our mortgage it was done very quickly and very professionally. We would recommend you to anyone. Speak to you in a couple of years time. Many thanks.
Mr G McGinty & Miss K Randall, Rochester, Kent
Following an initial online enquiry Simon swiftly made contact to assess what I was after and to arrange an appointment. From the first meeting he made a point of finding out exactly what I was after and was able to offer a range of options tailored to suit me. Simon made a complex area very clear and simple and more importantly stress free, everything from the initial meeting to the conclusion of business has gone very quickly and smoothly. Simon’s service has been professional, transparent, friendly and efficient and I will most certainly be commissioning him again for future mortgage and insurance brokering.
Mr B & Mrs D Craig, Chatham, Kent
My first thought on the day we got the call to say we could pick up the keys was to email you and say a big thank you. We have already recommended you to friends. We really appreciated your expert advice, support and guidance through the process of buy to let as prospective landlords. Keeping in regular contact and ensuring we had all the relevant documents and information completed at the appropriate stages was really excellent and ensured that the process was comparatively seamless.
Mr S & Mrs A Jeffrey, Strood, Kent
Of all the Brokers I had approached, Simon was the only one who had the confidence to help me and he delivered the results. I am now holding the key to my dream home! Me and my family were very impressed by Simon’s absolute determination and positive attitude. A big heartfelt thank you!
Mrs K Walsh, Rochester, Kent
Simon (First Complete) was really helpful in the acquisition of our first home. He followed up with every aspect of the buying including guidance on providing a good solicitor, recommending insurance options, chasing up the people involved. I highly recommend him if you want to have a smooth, fair and regular updates on your mortgage process. We are really grateful for his help in getting us on the property ladder.
Mr O & Mrs O Famoriyo, Chatham, Kent
When we first met Simon, he went through all our options and he was able to offer us a very affordable and manageable mortgage. Throughout the whole process of selling and buying he liaised regularly, dealt with any enquiries in a really friendly and helpful manner and was generally a real asset to us. Towards the end of the selling process it became quite stressful between Estate Agents and Solicitors, Simon very kindly mediated for me between them and was able to help with any queries and issues that we had, which was beyond the call of duty! He also helped us to make a decision over Life Insurance which was not something we had really thought much about in the past, spending time looking for the most competitive deal and helped us to keep the costs down. We have now been in the new house for 2 weeks and loving every minute. Thank you to Simon for making it possible. We can honestly say that having been recommended to us by a colleague, we to would recommend him to anyone who is in need of a mortgage without any hesitation.
Ms L Johnston & Mr J Underwood, Chatham, Kent
I would like to say many thanks to you Simon for helping me in arranging the mortgage to buy my property. I would never have got there without you. Your hard work, support and advice is very much appreciated. You were even providing me advice while on holiday without slowing down the application process. I am really impressed with your service and help. Massive thanks again. I would highly recommend you to anyone looking for a mortgage and I will certainly be using your services again in the future.
Mr K & Mrs K Suresh, Dartford, Kent
I can't recommend Simon enough for arranging our mortgage. Extremely knowledgeable and helpful, he guided us through the process step by step. Time and time again he sorted out any problems quickly and efficiently and was always available for any questions and to explain what was happening. Top quality service and someone we will definitely want to use again when we come up to remortgage.
Mr S & Mrs N Saunders, Gravesend, Kent
Simon was a massive help to us as first time buyers. The whole process was very painless and stress free. Simon was extremely knowledgeable and was great at explaining all of the jargon that goes with buying a property. Simon was able to listen to our requirements and suggest the best course of action when making crucial decisions. I would highly recommend to any friends or family who were looking for a mortgage broker.
Mr G Wybourn, Gillingham, Kent
Simon's help was absolutely invaluable in helping us buy our new property, we simply couldn't have done it without him. From number crunching the initial sums to give us the budget we needed to buy the property we wanted to securing the best possible deal for us, Simon was a constant source of advice. In particular Simon secured us a complicated buy to let when we didn't think one was possible. We will definitely be using Simon's services again and have already recommended him to several of our friends.
Mr M & Mrs C Roberts, Maidenhead, Berkshire
I found Simon Hancock through <url hidden> after a rather unpleasant experience with a rival women’s only broker. Simon was very proactive and explained things clearly. The speed at which he processed the remortgage and purchase was impressive. An excellent communicator; I was telephoned, emailed or sent texts when he needed to ask questions and that gave me peace of mind and complete reassurance as I was now carried along, especially after the last experience. The law firm he recommended were also great and communicated effectively and promptly. I will be using him again and I highly recommend him to anyone.
Miss A Ola, Chatham, Kent
Purchasing a Buy-to-let property is an exciting thing to do, although a little daunting when doing it for the first time. Simon was instantly approachable and convincing that he knew his stuff. He kept things simple but when we wanted to dig deeper he was able to provide the detail we needed. He helped us find the products that made sense for our situation. Thoroughly recommended.
Mr D & Mrs H Colegate, Rochester, Kent
We have instructed Simon for the second time to remortgage our properties, as we were so impressed with the professional service he provided when we remortgaged with him a year ago. Initially we remortgaged our own property but this time he remortgaged our buy-to-lets, and again the service was highly efficient and supportive. What we were most impressed with was the individual service he gave, particularly when the solicitors instructed were less than helpful. When we asked for his advice he immediately contacted the solicitors and acquired the information need himself. Again, thank you for your support Simon and I have passed your information onto my family.
Mr A & Mrs M Turner, Chelmsford, Essex
I was introduced to Simon by the estate agent selling the property. Right from the day we first spoke, through to completion, he was helpful all the way. There were quite a few bottlenecks trying to get a mortgage as a first time buyer but Simon made this all seamless. Making sure that we secured the property by going out of his way, working late nights, etc. All I can say is that you are a star and your professionalism is excellent. Thanks one again.
Mr B & Mrs K Oaihimire, Rochester, Kent
Simon, I would like to sincerely thank you for the work you put in arranging remortgage of our rental property. Everything went smoothly which can be attributed to you, for the time and attention you put in. I will highly recommend you to friends and family.
Mrs J Dyzart, Rochester, Kent
We were recommended Simon from a friend from work and have been grateful for his expertise and professionalism. Simon was with us every step of our process as first time buyers and was always at the other end of the phone whenever we needed something explained. We went into the process nervous and not knowing what to expect and he put us at ease from the first time we met with him. Having both worked in customer service, we were delighted we were treated how we would like our family or friends to be and how we would treat others. We did not feel uncomfortable and were not made to feel silly asking any question, as we felt Simon could put our minds at ease at this stressful time. We also felt his fee was also reasonable for the service provided. We felt re-assured with Simon that when we were unsure of things along the way then he would get back to us straight away and explain in a way we could understand. The process from getting an agreement in principle to completion was very smooth and a large part of that was down to Simon. My partner and I have recommended Simon as a mortgage advisor to friends of ours as we have been impressed with his all-round service. Many thanks.
Mr M Painter & Miss E Denton, Rochester, Kent
I am delighted to give this feedback on my experience with you. Indeed you are one in a million. I was struggling to get a lender for my remortgage and indeed a second buy-to-let mortgage until I met you. It was as if God sent your details to me as an answer to my prayers. The ease with which you handled complex matters baffled me. Your professionalism and patience are exceptional. What seemed impossible became possible with you. You communicated with me all through the processes. I will definitely recommend you to friends and relatives who require the services of a mortgage broker.
Mr D Okoro, Basildon, Essex
A friend who had also recently bought a house recommended mymortgagebroker to us and we can't fault the service that they have provided. Being a first time buyer there was lots we didn't know and Simon was able to explain everything to us really well and helped through the whole process from getting us the best mortgage deal to finding us life insurance and home insurance. Simon kept us up to date with everything and liaised with our solicitor to help us understand what stage we were at. Simon stayed in touch regularly and if he wasn’t available when I called, he always got back to me quickly. We want to thank mymortgagebroker for all of their help and would definitely recommend to other home buyers.
Mr M & Mrs L Clarke, Chatham, Kent
Originally we were unsure if remortgaging our current property to release equity to purchase another was an option. After speaking to Simon he made our idea become a reality. He got us two great mortgage deals and assisted all the way through to completion. Helping chase solicitors and ensuring all our mortgage offers were in place, as well as helping with all paperwork. Simon also came up with ways we could save money too, I would highly recommend Simon and will be going back to him in a few years for our next fixed rate.
Mr J & Mrs E Barton, Rochester, Kent
Simon was amazing! I did not think I would be able to get a mortgage on my own. The process was very smooth he got me the best mortgage deal I could ever imagine. He was also very helpful with finding solicitors and was always there on the other end of the phone right up till completion. I would 100% recommend and will be using him again.
Miss T Akinnuga, Gillingham, Kent
We would like to take this opportunity to thank you for the service you have delivered when remortgaging our property. We can only recommend you for your knowledge and professional attitude. It was a pleasure working with you on this occasion and we can ensure you we will be back in two years.
Mr L & Mrs K Budenbender, Strood, Kent
Simon provided a prompt and efficent service from start to finish providing a wealth of knowledge and experience in simple and easy to understand language. Thank you very much for being there through the whole process. I have absolutely no hesitation in recommending you to any of my friends or family. I will definitely make the call to you when we decide to buy or re-mortgage again in the future.
Mr J Stedman, Maidstone, Kent
We would like to take this opportunity to thank Simon for helping us find a suitable mortgage to purchase our new family home. After many failed attempts at High Street banks due to our circumstances Simon put us at ease from the very first phone call. As we like to know all the details Simon was able to answer all our questions in a timely manner, no matter how trivial. We would be happy to recommend him to our friends and family and will be back in two years!!
Mr A & Mrs T Chapman, Strood, Kent
When I needed to move quickly Simon was professional, fast and efficient in finding the right mortgage that fitted perfectly with my needs. I would definitely recommend Simon to family and friends and will be using his services again.
Miss A Pheby, Addlestone, Surrey
I was recommended to Simon by previous mortgage adviser as he was retiring. From my first phone call Simon fully understood my needs and swiftly arranged a suitable mortgage. The whole process has been thoroughly efficient, with Simon being at the end of the phone for any queries. I would not hesitate to recommend him to any prospective clients and will definitely use him in the future.
Ms J Gamble, Sittingbourne, Kent
Simon has been very helpful in securing our dream home. His knowledge and professionalism is great. He raised equity for us that we didn't think we could manage to get access to. We have already recommended him to our family and he has also helped them.
Mr D & Mrs J Matthews, Horsham, West Sussex
Simon has been a knowledgeable and effective individual in guiding me through securing my first mortgage. His practical guidance and friendly approach has been hugely valuable and I would endorse Simon.
Mr P Lo, London, London
Simon worked with my partner and I to remortgage our house and to change the share of equity. He was very up front about costings, time frame and the various benefits and disadvantages of different deals and we felt completely informed to make our decisions. The whole thing was completed with perfect timing and we were very happy with the overall service. Thank you Simon!
Miss V Price & Mr L Matthews, Chatham, Kent
I found the advice provided by Simon when arranging my mortgage clear and helpful. He was quick to keep me updated with the progress of my mortgage application. I would use his services again and recommend him to others.
Ms C Hanson, Rochester, Kent
We would like to say thank you for your help in securing us a mortgage. We were very impressed with the friendly service and felt that you had a great knowledge of the products available and what would suit us. Everything was done quickly and professionally, we would not hesitate to recommend you to family and friends.
Mr P & Mrs N Curtis, Chatham, Kent
I would like to thank Simon for not only his professionalism, his advice, his speed but his patience. We had some unfortunate luck with Estate Agents and being out bid for a number of properties we liked. Simon was there to offer us advice and make what is generally a stressful process, seem very relaxed. I cannot recommend him highly enough. He remained calm, professional and a great help at all times. He was always around to speak, email, text or whatsapp (there was no escaping me!) Simon got us the best mortgage possible, broke everything down and we have eventually purchased a property via the shared ownership scheme – We have been in for a week and it’s like a dream come true. Thank you so much for all your help and support! We will 100% be using Simon when we Staircase!
Mrs R & Mr I Jordan, Dartford, Kent
This property was our first experience of buy-to-let and, from the outset, Simon clearly explained the various options available to us. Once we had found a property, he answered all our questions promptly and assisted us by recommending a good solicitor. Throughout the process Simon was helpful and courteous.
Mr R & Mrs V Burnside, Rochester, Kent
A 1st class service from Simon. Updates all the way. Will be recommending.
Ms C Sibley, Rochester, Kent
Simon and mymortgagebroker helped us every step of the way when we purchased our home. From answering our queries promptly to giving us expert advice, he made our move much less stressful. We would recommend his services to anyone!
Mr G & Mrs F Turner, West Derby, Liverpool
We can only say good things about the service we received from Simon. He helped us from the start and continuously checked with the progress of the purchase of our first house. We would highly recommend him to friends and family who would be interested in purchasing a property.
Mr S Giles & Miss R Coppen, Rochester, Kent
We spent 6 months trying to sort out a mortgage with our High Street bank, it was extremely painful and in the end I gave up with them. We contacted Simon and within 3 weeks we had an offer of exactly what we needed. Simon was extremely easy to work with and explained everything he needed from the offset. We were kept up to date at each stage and as soon as Simon knew it had gone through he contacted us straight away. We know for next time to go straight to Simon with what we need and cut the stress out of just having to re-mortgage.
Miss J Slate & Mr R Clarke, Sittingbourne, Kent
We were introduced to Simon at a time when we didn’t know if we were in a position to move or not. He walked us through the process professionally yet with a personal touch. Not only did he get us a superb deal (much better than we could get anywhere else) but he took all the pressure and worry out of the application. What can be a stressful time was made a breeze, and he was always at hand to answer questions and offer advice. My wife and I wouldn’t hesitate to recommend Simon’s services and will be coming to him when our deal expires.
Mr R & Mrs L Shuttlewood, Rochester, Kent
We had gone to Simon Hancock (mymortgagebroker) for our remortgage based on online reviews, and we were glad we did! Not only was Simon so professional and operating from a conducive office, he was also ready to work around us his clients. He has a wealth of experience and an extensive network of contacts to meet our remortgage needs, circumstances and every eventuality that arose. We are looking forward to doing more business with him, and will definitely be recommending his services to friends and families.
Mr A & Mrs A Adegbile, Rochester, Kent
Simon was extremely professional and diligent throughout his services provided to us for a buy to let mortgage along with a standard mortgage for a new purchase. All our queries and questions were answered promptly and efficiently. Simon took the stress out of that side of the home move on our behalf, and we are extremely grateful for his services. My husband and I would highly recommend Simon for any of your mortgage requirements.
Mr W & Mrs S Morris, Rochester, Kent
mymortgagebroker (Simon) was recommended to us by a family member, I contacted Simon via email and the process from there was extremely simple. As first time buyers we had very little knowledge about buying a property but that didn't matter. Simon explained everything to us step by step so that we understood along the way. When we first looked at purchasing our first property we were daunted by the amount that the online calculators said we could borrow, however with Simon's experience and knowledge of the industry we managed to borrow a lot more than we expected, buying the perfect property. As my partner and I both work full time it is extremely hard to find time during the day to meet, however Simon stays open late multiple days a week which allowed us to arrange a meeting suiting our needs. Majority of communications happen over email and phone calls, only having to meet once to hand over payslips, bank statements, etc, which meant that minimal time was wasted. The whole process was simple and effortless and we would wholly recommend Simon to anyone looking to buy a property.
Mr O Kember & Miss A Wilkins, Chatham, Kent
We were recommend Simon through family and would highly recommend to first time buyers. He was incredibly helpful explaining everything so we understood and answering all my probably obvious questions. He was very quick to act and gave us very good advice when our first purchase fell through even contacting me at 9 o'clock at night to discuss it! Simon found us the best deal and talked us through what different options were available to us. He even recommended solicitors. Being able to correspond via email was a great help and kept everything moving. We would definitely recommend Simon and will be coming back should we remortgage in the future.
Miss C Rosentreder & Mr D Chambers, Chatham, Kent
Simon from mymortgagebroker was very professional setting up our remortgage the service was quick sleek and any issues we had were quickly resolved, certainly has a vast knowledge of the mortgage industry, would definitely recommend.
Mr P Dance, Rochester, Kent
We came to Simon when we had been refused a mortgage from our current provider and who we had a financial relationship with for nearly 10 years. We thought our dreams of owning our forever home were lost and we had no other option than to give up. A friend recommended mymortgagebroker so we thought we would give them a try (not thinking it would come of anything). Not only did Simon find us the mortgage we needed, he saved us money too! He provided us with a seamless, stress-free service with consistent communication. He was not only welcoming, but reassuring too, which made us feel at ease during a very nerve-wracking time. We will be returning to mymortgagebroker for all our future mortgage needs and on top of that, we will be recommending them to everyone!!
Miss B Wilkins & Mr J Gardner, Rainham, Kent
We have received an exceptional service from Simon for our recent purchase. We were always kept well informed with the progress of the mortgage application. The whole process was very straight forward and the timing was excellent. We strongly recommend Simon as a mortgage broker and will use his service again.
Mr D Nachev, Barking, Essex
I just wanted to express our thanks for your help in securing a mortgage for us. The whole experience was very easy and have passed your details to family and friends. The mortgage rate you secured us was better than anything we could have found ourselves.
Mr G & Mrs J Seymour, Chatham, Kent
As first time buyers, we didn’t know what to expect and were told it was a daunting and stressful experience buying your first house. With that in mind, we were told about a Broker that had helped my friend on his first purchase. When meeting Simon and the team for the first time, we quickly knew we had made the right decision in choosing them to help get our dream house. Simon made us feel so welcome and at ease when we walked in. He understood straight away what we wanted, and helped us budget without over stretching ourselves. His knowledge of the market and industry was second to none, helping us both trust him for the months ahead. After leaving the meeting, we both felt so much better about the situation, had all the answers we needed, knew what we wanted and could afford. We actually felt so positive! Simon kept in contact through the whole process, from putting in our offer to when we were ready for completion. The team were efficient and always there when something come up that we didn’t understand or needed help with. They also helped us out massively dealing with estate agents. We will definitely be using Simon and his team in the future and would recommend them to anyone first time buyer or not! Thank you Simon and team!
Mr A Codling & Miss J White, Rochester, Kent
I used Simon for my remortgage and he was very helpful from the start. Simon answered all of my queries and was easy to contact. Simon walked me through the process step by step which I appreciated; seeing as I am a relatively new home owner. It was a good experience and I will be using him again. I would also be happy to recommend his services to family & friends.
Miss L Woolley, Gillingham, Kent
A huge thank you for making the process of remortgaging my home so stress free. It was good to have a professional on board that I felt completely trusting of and could rely upon. I now own 100% of my home but was previously shared ownership. I understand this is more complex and have had a bad experience/been misadvised in the past. This was a very smooth process with all options clearly explained. I will definitely be recommending you to others.
Mrs C & Mr G Everest, Maidstone, Kent
Simon, I just wanted to drop you a quick note to thank you for your service when sorting my new mortgage recently. You managed to sort the perfect deal for me, in a professional manner and to the time scale you promised. I would certainly recommend you to friends and colleagues.
Mr M Kember, Chatham, Kent
My partner and I recently purchased our home using the mortgage services provided by Simon Hancock. Our case was slightly complicated but Simon was on hand to provide guidance and help move things along when the need arose. Simon helped us to find an excellent mortgage deal along with very competitive life insurance. Simon provides a professional and friendly service and I would recommend his company to anyone who is seeking mortgage advice.
Mrs J Wilson, Rochester, Kent
Simon is excellent. This is the 3rd complex mortgage/remortgage and it’s been great. Efficient, concise and value for money. No complaints at all.
Miss A Ola, Chatham, Kent
As first time buyers we were a little overwhelmed by everything we needed to look into and arrange. Simon could not have made our experience any smoother! He was always available to answer any queries quickly and in a friendly manner - exactly what you need when buying a house! Our house purchase was a rather lengthily one, having Simon arranging things and offering his guidance really did help so much. I've already recommended him to a few people and will continue to do so, we'll definitely be back. Thanks Simon
Miss K Jordan & Mr N Willett, Rochester, Kent
Simon was recommended to me and was incredible from start to finish. The paperwork process for help to buy and the mortgage was made simple and easy with his guidance. Through the purchase of our first home Simon was always the first to reply and chase when appropriate with builders and solicitors. Simon was perfect as I work a shift pattern so being able to respond to emails outside of normal office hours worked well. I would absolutely recommend Simon to everyone.
Mr D Hitchens, Brackley, Northamptonshire
Simon was absolutely amazing! He made the whole process of securing our first mortgage so easy. I would not hesitate to recommend him to family and friends.
Miss L Murray, Rainham, Kent
Simon was fantastic, he got exactly what I wanted with no fuss what so ever. Easiest remortgage I've ever had to do. Highly recommend, and in fact I know others who I've suggested use Simon who say the same.
Mr A Freeman, Sittingbourne, Kent
Simon really did go above and beyond for the both of us, I will recommend him to anybody looking for a mortgage advisor. An extremely friendly and helpful service. We definitely would not be in our new home today if it wasn’t for him!
Mr L Kelly & Miss E Devine Dellar, Chatham, Kent
This is the second time we have used Simon for mortgage services, very satisfied on both occasions, have recommended to a family member who was also enthusiastic with the service they received
Mr I & Mrs D Iveson, Rochester, Kent
Simon has been a trusted advisor for our apartment purchase. He is responsive, helpful and takes initiative to ensure the experience is stress and friction free. Therefore we have no hesitation to recommend Simon.
Mr P Lo & Mr L Ma, London, London
Extensive knowledge and skills. Specific and professional. I have these services for the 3rd time and I am very pleased. Recommendable. Thank You Simon
Mr P Jewiak, Sittingbourne, Kent
Excellent service, very knowledgeable, had the answer to every question. Put my best interests first and advised accordingly
Mr J Betts, Sittingbourne, Kent
Simon was incredibly helpful through this process. As a first time buyer I had no clue about the process or even where to start and he helped out with everything. Would definitely recommend him.
Miss G Tooley, Mitcham, Surrey
Simon was incredibly helpful and was on hand to answer the many questions of a first-time buyer. Highly recommended.
Mr J Kirkland & Miss C McGinty, Rochester, Kent
Simon always takes the time to explore all options tailored to our needs and always finds the best value for money for us. Really happy with Simon’s work - thank you!
Mr G & Mrs C Wybourn, Rainham, Kent
We’ve used Simon for a number of years for numerous mortgages. He’s been amazing, his knowledge is second to none and we managed to keep two properties purely on his expertise, we’ve recommended many friends to him that have all had a great experience and now I wouldn’t arrange a mortgage without him.
Mr J & Mrs E Barton, Rochester, Kent
Always excellent service and consistently happy with the outcome of each interaction.
Mr B & Mrs D Craig, Chatham, Kent
Simon was extremely helpful and professional throughout the entire remortgage and transfer process from securing the offer up to completion, despite the delays caused by COVID‐19. He followed up constantly and was on hand to listen to our queries and offer a solution. I would recommend him.
Miss A Adeniran, Rochester, Kent
Simon has been nothing short of fantastic throughout buying our first home, we really couldn’t of done it without him and his vast knowledge and relationships with mortgage lenders. Couldn’t recommend enough
Miss B Levick & Mr J Nevin, Gillingham, Kent
Simon is extremely knowledgeable in his field and has helped me achieve what at times I thought was impossible when it came to mortgages! I am a returning client and will continue to do so alongside recommending to others.
Miss R Anais, Hounslow, London
Because of Simon's professionalism, knowledge and assistance, we would never choose a different broker. Thank you for consistently being a fantastic broker to us.
Mr I & Mrs S Bailey, Aylesford, Kent
Simon is very easy to work with, has made great suggestions and provided advice that works to my requirements for a new mortgage and always comes to me with good options so I can make the right choice for me. He also was reminded me I need to remortgage which is key!
Miss S Knight, Gravesend, Kent
About us

With 14 years experience in the Financial Services industry and a wealth of knowledge, we will endeavour to find the best mortgage to suit you. We offer a comprehensive range of mortgages from across the market and advice on all related protection needs such as Life Insurance, Critical Illness Cover and Income Protection.

Our services

Our job is to make you feel at ease throughout this sometimes daunting experience. We deliver this through simple and clear advice, ensuring you are always in control of your mortgage application. With contacts in the legal and surveying sector we are able to cater for your mortgage needs.

Where to find us
Head office address: mymortgagebroker, Innovation Centre Medway, Maidstone Road, Kent, ME5 9FD
Preferred clients
Minimum mortgage value
Special offers
Choose an Unbiased exclusive special offer:
Offers terms
Advice methods
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    Online (Live chat, video, email)
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    Face to face

Your home may be repossessed if you do not keep up repayments on your mortgage.

Response rating
FCA authorised
Last authorised 10th January 2022

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