The Finance Roome

Independent Mortgage Adviser Hangar SE50 @ Skypark, Gloucestershire Airport, Staverton, Gloucestershire, Cheltenham, GL51 6SR
First meeting at adviser's own cost
Response rating
9.0/10
FCA verified
3rd December 2018
We are totally honest & transparent. We are passionate about finding the right deal for your specific needs.
We can advise you on
  • Bad credit
  • Buy to let
  • Commercial for individuals
  • Equity release
  • First time buyers
  • Flexible
  • High loan to value
  • Home reversion
  • Remortgage
  • Residential
  • Right to buy
  • Self build
  • Self employed
Meet our advisers
Ellen Roome FPC CeMAP
Financial Adviser
Faisal Mulla
Mortgage Adviser
Lawrence Smith
Luc Berger
Mortgage Broker
What our clients say
I have my own business and was struggling to obtain a mortgage, Ellen and her fab team came to my rescue with a fast, affordable solution….using lateral thinking and great knowledge plus contacts…the “A” Team !….thks guys…Mark
Mark Dingley, Gloucestershire
Enzo was absolutely fantastic and helped me thought out the whole process of getting the right mortgage for me. I felt like I could trust his advice 100% and he went above and beyond to make sure the process went as smoothly as possible. Fantastic service!
Rebecca FB, UK
Excellent service from start to finish. I could not have asked for more and had a better result and customer experience. Top marks.
Sam Smith, UK
Wonderful service from the Finance Roome. It was always easy to book an appointment and they would get back to me very quickly with any queries that I had. Lauren Williams, the administrator, was very helpful and checked up on me via email regularly to see if I needed anything. I will definitely be recommending.
Ammara Kadodia, UK
The second time we have invested in specialist support to enable us to move home, and the second time things have all run smoothly without hours spent searching for a mortgage, completing applications or trying to get hold of random people in banks! Definitely worth the fee.
Mrs E, UK
Lawrence and the team were fantastic and for the second time have made the difference in us being able to buy the house we wanted. Hard and efficient working, they made a normally very stressful process easy and I would have no hesitation in recommending them to friends, family and business associates.
A Padmore, UK
Excellent customer service and experience from start to finish. I always have lots of questions and Faisal was always ready to answer and was very knowledgeable. We arranged a Let to Buy, a Buy to Let and residential mortgage and all three went perfectly smooth and turned around very very quickly. Very impressed, would strongly recommend
Kathryn Hair, UK
We found Stephen to be knowledgeable, readily available when needed and able to articulate the process very clearly along each stage. We would have no hesitation to recommend.
Matt & Hannah, UK
A thank you to the whole team at The Finance Roome, it was a very quick and hassle free experience. I would especially like to thank Faisal Mulla and Lauren Williams who provided me with excellent communication throughout the service. Thanks.
Michael C, UK
The service you provided to me throughout the mortgage borrowing process was excellent. You were patient with my enquiry, prompt with updating information and communication with my accountant, effective with a brilliant outcome. I am very impressed with your professional and valuable advice. Many thanks and I will always come back to you if I need help in the future.
Gesheng, UK
Thank you to Lawrence and the team for saving the day.
Adam P, UK
Excellent!
Oliver B, UK
Faisal was keen to get to know us and our aims. He was patient with our limited knowledge and respected our first experience of the property market and answered all of our obvious and more complicated questions. We felt as though Faisal was honest with us and only considered add ons that he considered essential. He continuously kept us up-to-date with progress of our applications and was very efficient in resolving any concerns or changes we requested. Our first experience of buying a property has been exciting, motivational and manageable. This is thanks to the finance room, and in particular Faisal and Tricia, who were knowledgeable, efficient and responsive to our needs and hopes. We will definitely use these services again in the future, worth every penny!
Holly E, UK
The service was excellent, the re-mortgage was stress-free. Thank you.
Debra, UK
Quick efficient and hassle free. Made the process very easy, would have no hesitation in recommending the Finance Roome.
Stephen Ratcliffe, UK
Brilliant communication and tenaciously pushed our application through with the lender which wasn’t easy. They took the burden away from us, something we valued greatly. It’s hard to think of any area where Ellen and Tricia not only hit expectations but exceeded them. Extremely pleased and will be using them again when the remortgages are due.
Mr & Mrs Evans, UK
Steve and Lauren were excellent throughout. I was proactively updated at key stages of the process, this combated the need for me to chase continuously. They were polite and knowledgeable whenever I required reassurance. I thoroughly recommend this service, I work within the financial service industry and to experience a service that ensures customer journey is centric to their processes is a rarity.
Mr Pyne, UK
Lawrence moved extremely quickly to find a mortgage to suit our needs. Having the Agreement in Principle within just a few days helped use secure our house. I think we would have failed without such speedy service.
Mr Mowforth, Gloucestershire
All at the finance roome were very efficient and helpful. They provided us with excellent guidance for purchasing our first house which can be daunting and their communication was great through each step of the process.
Sophie, UK
I have previously purchased a house without a broker/advisor without any problems, however, this house purchase would have had 0% success without this service, therefore, I would recommend the Finance Roome to others and contact again when required. The obstacles for the purchase of this house was beyond my understanding and I can honestly say that without the assistance of the advisor resolving issues and advising I would still be in a position of trying to purchase. The communication issues between the solicitor and I was dealt effectively by the Finance Roome administrator who used the influence of the business to prioritize communication with the solicitor. As an individual, I would have been personally visiting the solicitor office weekly to have had the same priority. Overall, very happy with the service and with my new purchase.
Mr Badat, Gloucestershire
The service we received was both excellent and timely. The FA [Financial Advisor] really took the time to find out what we needed and research the best possible options.
M & M Peplow, Cheltenham
Ellen and Tricia make a great team! I have utilised their services for all kinds of financial products and advice over the past decade, and have received a fabulous service each and every time. I can’t think of anyone else to do business with!
Dr Gupta, Prenton, Merseyside
Fantastic service and excellent communication all the way through. Thank you very much Ellen and Tricia.
R Howard, Cheltenham
I just wanted to write and say a massive thank you for all of your hard work. You were always there at the end of the phone giving advice and sorting out all of the issues and problems that I have had to encounter along this journey. You really have made a difference and I admire your professionalism. I will highly recommend your services to anyone I come across who is buying a house. No job was too small and you always delivered what you promised in a timely manner. Thanks again and I hope your employers know what a massive asset you are to their company.
Jo Hurst, Middlewich, Cheshire
Our Financial Adviser was very helpful, friendly and completely trustworthy. They were able to recommend products that totally suited our needs, in a very quick timescale and saved us money! I would have absolutely no hesitations in recommending them in the future. A totally professional service! Many thanks
K Soo & D Williams, Cheltenham
Fantastic service. Ian was a consummate professional who had an excellent understanding of my requirements and of the market in which to meet these. Prompt communication and a very swift turnaround. I would highly recommend.
N Pearson, Gloucester
Professional, sensible, efficient: an excellent service from start to finish
Linda Camp, Cheltenham
The service provided was a smooth process. Enzo understood our concerns after hearing some tragic news. He exceeded our expectations as price was an issue but he met our needs, covered all bases and kept well without our budget range. I have recommended to family and friends as everything was posted out to us and when we were busy he called at a convenient time knowing that time was short he kept calls concise. Tailor suiting our needs to the way he conducted his business with us.
R Dhillon, Bicester, Oxfordshire
The service we have received from The Finance Roome has been exceptional from start to finish. As first time buyers the process was completely new to us. The advice Steve has given has been very clear, professional and informative giving us all the information needed and going above and beyond when we encountered problems with credit rating. Lauren’s friendly and positive approach was reassuring and gave a real personal touch. Both are a credit to the Finance Roome. Thank you for your great support and service helping us get our dream home
E Mounsey & J Price, Cheltenham
Very straight forward to deal with, delivered as promised.
Mr F Brown, Gloucester
Lawrence moved extremely quickly to find a mortgage to suit our needs. Having the Agreement in Principle within just a few days helped use secure our house. I think we would have failed without such speedy service.
Dr Mowforth, Coleford, Gloucestershire
Excellent!
O Bowden, Cheltenham
The service was excellent, the re-mortgage was stress free. Thank you.
D Sweet, Stroud, Gloucestershire
We found Stephen to be knowledgeable, readily available when needed and able to articulate the process very clearly along each stage. We would have no hesitation to recommend.
M & H Shannon, Cheltenham
Quick efficient and hassle free. Made the process very easy, would have no hesitation in recommending the Finance Roome.
S Ratcliffe, Cheltenham
Steve and Lauren were excellent throughout. I was proactively updated at key stages of the process, this combated the need for me to chase continuously. They were polite and knowledgeable whenever I required reassurance. I thoroughly recommend this service, I work within the financial service industry and to experience a service that ensures customer journey is centric to their processes is a rarity.
J Pyne, Abbeymead, Gloucestershire
Faisal was keen to get to know us and our aims. He was patient with our limited knowledge and respected our first experience of the property market and answered all of our obvious and more complicated questions. We felt as though Faisal was honest with us and only considered add ons that he considered essential. He continuously kept us up-to-date with progress of our applications and was very efficient in resolving any concerns or changes we requested.  Our first experience of buying a property has been exciting, motivational and manageable. This is thanks to the finance room, and in particular Faisal and Tricia, who were knowledgeable, efficient and responsive to our needs and hopes. We will definitely use these services again in the future, worth every penny!
H Eldridge, Stonehouse, Gloucestershire
Enzo was absolutely fantastic and helped me thought out the whole process of getting the right mortgage for me. I felt like I could trust his advice 100% and he went above and beyond to make sure the process went as smoothly as possible. Fantastic service!
R Flory-Bryan, Stroud, Gloucestershire
Lawrence and the team were fantastic and for the second time have made the difference in us being able to buy the house we wanted. Hard and efficient working, they made a normally very stressful process easy and I would have no hesitation in recommending them to friends, family and business associates.
A Padmore, Cheltenham
A thank you to the whole team at The Finance Roome, it was a very quick and hassle free experience. I would especially like to thank Faisal Mulla and Lauren Williams who provided me with excellent communication throughout the service. Thanks.
M Culf, Cheltenham
Another hassle free remortgage completed with Enzo
A Lancaster, Leckhampton, Cheltenham
Thank you to Lawrence and the team for saving the day.
A Padmore, Cheltenham
Brilliant communication and tenaciously pushed our application through with the lender which wasn’t easy. They took the burden away from us, something we valued greatly. It’s hard to think of any area where Ellen and Tricia not only hit expectations but exceeded them. Extremely pleased and will be using them again when the remortgages are due.
Mr & Mrs Evans, Hitchin, Hertfordshire
The second time we have invested in specialist support to enable us to move home, and the second time things have all run smoothly without hours spent searching for a mortgage, completing applications or trying to get hold of random people in banks! Definitely worth the fee.
C Eddy, Reading, Bershire
Faisal and Lauren, were great every step of the way. Faisal came home at a time to suit me and was very professional through out the process. Clear and precise as to what was needed and what I could comfortably borrow, he knows his stuff. Lauren kept us up to speed with the progress with emails and telephone calls, the latter which are rare in this day and age, so please continue. Always polite and concise and professional. I would always use The Finance Roome and recommend its services to all my family and friends.
H Norat, Gloucestershire
All at The Finance Roome were very efficient and helpful. They provided us with excellent guidance for purchasing our first house which can be daunting and their communication was great through each step of the process.
Sophie, Cheltenham
Very happy with the service I received. Really friendly and helpful and I feel I got the best mortgage that we could have.
Mr A Miller, Cheltenham
Great service, very smooth and easy transition from one provider to another. All was taken care of and I would certainly recommend Stephen & Lauren to anyone looking for mortgage advice.
D Thompson, Cheltenham
Very happy with the professional, hassle free advice and support – Thank you
P Harris, Cheltenham
The service you provided to me throughout the mortgage borrowing process was excellent. You were patient with my enquiry, prompt with updating information and communication with my accountant, effective with a brilliant outcome.  I am very impressed with your professional and valuable advice.   Many thanks and I will always come back to you if I need help in the future.
G Li, Cheltenham
Great service, very smooth and easy transition from one provider to another. All was taken care of and I would certainly recommend Stephen & Lauren to anyone looking for mortgage advice.
D Thompson, Cheltenham
Very happy with the service I received. Really friendly and helpful and I feel I got the best mortgage that we could have.
Mr A Miller, Cheltenham
Faisal and Lauren, were great every step of the way. Faisal came home at a time to suit me and was very professional through out the process. Clear and precise as to what was needed and what I could comfortably borrow, he knows his stuff. Lauren kept us up to speed with the progress with emails and telephone calls, the latter which are rare in this day and age, so please continue. Always polite and concise and professional. I would always use The Finance Roome and recommend its services to all my family and friends.
H Norat, Gloucestershire
The service we have received from The Finance Roome has been exceptional from start to finish. As first time buyers the process was completely new to us. The advice Steve has given has been very clear, professional and informative giving us all the information needed and going above and beyond when we encountered problems with credit rating. Lauren’s friendly and positive approach was reassuring and gave a real personal touch. Both are a credit to the Finance Roome. Thank you for your great support and service helping us get our dream home
E Mounsey & J Price, Cheltenham
Another hassle free remortgage completed with Enzo
A Lancaster, Leckhampton, Cheltenham
Very happy with the professional, hassle free advice and support – Thank you
P Harris, Cheltenham
Very straight forward to deal with, delivered as promised.
Mr F Brown, Gloucester
Lawrence and the team were fantastic and for the second time have made the difference in us being able to buy the house we wanted. Hard and efficient working, they made a normally very stressful process easy and I would have no hesitation in recommending them to friends, family and business associates.
A Padmore, Cheltenham
Enzo was absolutely fantastic and helped me thought out the whole process of getting the right mortgage for me. I felt like I could trust his advice 100% and he went above and beyond to make sure the process went as smoothly as possible. Fantastic service!
R Flory-Bryan, Stroud, Gloucestershire
Stephen found the perfect First Time Buyer Mortgage for me, Tricia was extremely helpful and efficient from start to finish (especially dealing with solicitors and making the process as smooth as possible) and Lauren provided superb advice and support whenever it was required. Overall, a stress-free purchase – great work by the whole team, thank you!!! 🙂
R Poole, Hucclecote, Gloucestershire
Very pleased with the level of service we were provided. All options were discussed and explored fully and our questions were answered promptly and accurately throughout the process. Would highly recommend this service.
K Mundigian, Cheltenham
Very friendly and efficient company to deal with, efficient and informative at every turn! I will be returning as a customer, their customer service is second to none.
Mr J Morgan, Gloucestershire
Excellent service from start to finish. I could not have asked for more and had a better result and customer experience. Top marks.
S Smith, Farnham, Surrey
Wonderful service from the Finance Roome. It was always easy to book an appointment and they would get back to me very quickly with any queries that I had. Lauren Williams, the administrator, was very helpful and checked up on me via email regularly to see if I needed anything. I will definitely be recommending.
A Kadodia, Gloucester
The Finance Roome team were brilliant. They listened to what I needed and did everything they could to find suitable products and then make the change as smooth as possible. Communication was great throughout and all questions were answered promptly. Thank you Ellen, Tricia, Lawrence and the team. Will happily recommended.
P Weavin, Brockworth
Excellent service as usual… the team always on hand to support.. wouldn’t hesitate to recommend… thank you all - a client for the last 10 years!
K Ritson, Ashbourne, Derbyshire
Very happy with the incredibly detailed and efficient service provided by Lawrence, Lauren and all the team at The Finance Roome in organising our remortgage. Would Highly Recommend.
S Kearns & G Magnall, Belfast, County Antrim
The Finance Roome, and in particular Lawrence & Tricia, provided a first class, customer focused service, that went the extra mile to ensure that we were able to secure a mortgage on an unusual timber-framed property that 4 other potential buyers had failed to do. In so doing The Finance Roome were not only instrumental in ensuring that my wife and I were able to buy our dream home, but as a result of proving that the property was mortgageable we increased the value of the property by in excess of £70k before we had even moved in…!!
J & D Neal, Ross-on-Wye, Herefordshire
Excellent Service from Emily and Faisal. Gave me the recommendation and did everything for me. Would definitely recommend them and will be using them again. Got me better rates then the lenders were offering.
Mr & Mrs Gangat, Leicester
I have my own business and was struggling to obtain a mortgage, Ellen and her fab team came to my rescue with a fast, affordable solution….using lateral thinking and great knowledge plus contacts…the “A” Team !….thks guys…Mark
M Dingley, Cheltenham
I can’t recommend The Finance Roome enough – great response time to initial enquiry and even when we hit a stumbling block the company did all they could to discover the reasons and ending up securing me an even better deal than originally quoted. Their communication is great and I was fully informed throughout the whole re-mortgage process.
R Willoughby & E Richmond, Cheltenham
I can not recommend the Finance Roome highly enough, they took the stress away!
M Foxton-Duffy, Brockhampton, Gloucestershire
My re-mortgage through The Finance Roome was smooth and hassle free. Steven was helpful and made everything clear and easy to understand. Tricia and Lauren were really helpful during the process too, nothing was too much trouble and answers to my queries were always dealt with swiftly. I am so grateful to everyone for sorting out my potentially complex re-mortgage and making it so easy. Thanks everyone!!
N Poole, Hucclecote, Gloucestershire
Excellent customer service and experience from start to finish. I always have lots of questions and Faisal was always ready to answer and was very knowledgeable. We arranged a Let to Buy, a Buy to Let and residential mortgage and all three went perfectly smooth and turned around very very quickly. Very impressed, would strongly recommend
K Hair, Cheltenham
Lawrence of the Finance Roome was fabulous from start to finish, he explained all the policies/mortgage details in depth in plain language and was always quick to respond to any queries.
S Birchley & S Hughes, Gloucester
Thank you so very much for all your help, people ask if buying another house is stressful and it simply isn’t because you amazing people do everything for me. Huge thanks
C Evans, Seaton, Devon
This is not the first time I’ve used the Finance Roome and again found them to be professional, polite and highly competent financial advisors.
LD, Watford, Hertfordshire
A personal service provided by Steve & Tricia. My wife and I lead busy lives and they really made it stress free, I would highly recommend to anyone.
M Ballantine, Cheltenham
Very friendly professional service as always, thank you so much and we will of course use you again in the near future.
Baker, Southampton
Maddy was particularly diligent in keeping me up to date on the progress and status of our application, and explaining what happens next.
Stubbs, Hertfordshire
Yes, I would recommend you to others. Yes, I would use your services again
Cadeddu, London
I have found everyone I have dealt with extremely efficient and friendly. They were particularly good at keeping me informed and getting In touch when they said they would. All paperwork was very clear and on time.
Horton, Cheltenham
The challenge for any service provider is to be successful in terms of getting the right result for the client and to distinguish themselves by "making a difference", in terms of the manner in which that result is achieved. Against both criteria, Ellen and her support team have been outstanding, demonstrating the depth of knowledge which one hopes for, plus the tenacity and determination to succeed, irrespective of how long it might take. The latter qualities are what have "made the difference" for me during several transactions and account for the fact that I will continue to use Finance Roome for a range of needs in the future. A further bonus is that communication is always prompt and Ellen and team are a joy to deal with, Frankly - there is no need to look elsewhere!
Hearn, Bath
I was very impressed with the service I was given. It was professional, friendly and I was updated on a regular basis as to what stage my mortgage application was at. Ellen and Tricia made the whole process very stress free. Thank you!
Mais, London
I have found everyone I have dealt with extremely efficient and friendly. They were particularly good at keeping me informed and getting In touch when they said they would. All paperwork was very clear and on time.
Mrs G Mitchell, Gloucestershire
Where to find us

Hangar SE50 @ Skypark, Gloucestershire Airport, Staverton, Gloucestershire, Cheltenham, GL51 6SR

Contact us
About us

We are an award winning company passionate to look after your needs with excellent customer service for the whole process. Read our testimonals to see what our clients say.

Our services

Mortgages - Residential, Buy To Let or Equity Release. Life Assurance, Income Protection, Family Income Benefit, Private Medical insurance. Business Protection, Employee Benefit packages for corporates and SMEs.

Advice methods
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    Telephone
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    Online (Live chat, video, email)
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    Face to face
Special offers
Choose an Unbiased exclusive special offer:
Preferred clients
Minimum mortgage value
£0
Compliance

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

An admin fee of up to 1% of the mortgage (typically only £499) may be charged before the mortgage completes. We will also be paid commission from the lender.
The precise amount will depend on the complexity of the work involved and will be discussed and agreed prior to submitting the mortgage application.
The Finance Roome Limited is authorised and regulated by the Financial Conduct Authority. Registered Office address is Hangar [email protected], Gloucestershire Airport, Cheltenham, GL51 6SR. Registered in England and Wales. Company No. 05901651.
The Financial Conduct Authority does not regulate most buy to let mortgages.

Equity Release is a Lifetime Mortgage. To understand the features and risks please ask for a personalised illustration

Check that this mortgage will meet your needs if you want to move or sell your home or you want your family to inherit it. If you are in any doubt, seek independent advice

A Lifetime Mortgage will reduce the value of your estate, will not be suitable for everyone and may affect your entitlement to state benefits

We normally charge a fee for Equity Release advice, however this will be dependent on your circumstances. Our typical fee is £750.

The Finance Roome Ltd acts as a credit broker not a lender.

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